Club Operations Assistant - Member Experience (Part-Time)

David Lloyd Leisure Ltd.; Swindon; Hybrid; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Free Club Membership

Food & drinks discount

Swim/Tennis/Pt discounts

Wagestream pay on demand

Benefits suite access

Job summary

David Lloyd Leisure Ltd. Swindon is looking for an Operations Assistant for a part-time role. You will support daily club operations, greet members, assist in opening and closing tasks, and help teams across departments to ensure a safe, welcoming environment 7 days a week.

The role emphasizes strong customer service, teamwork and adaptability in a busy club setting, with perks including free club membership and on-site benefits.

Qualifications

• A strong passion for customer service.
• Clear communication and collaboration skills.
• Ability to work effectively in a fast-paced environment.
• Emergency Response Qualification is desirable but not essential.

Responsibilities

• Assist with cleaning and opening/closing tasks.
• Greet members and support club teams across departments.
• Provide flexible help where needed to ensure a great member experience.

Skills

Customer service

Team player

Communication

Fast-paced

Job description

David Lloyd Leisure Ltd. Swindon is looking for an Operations Assistant for a part-time role. You will support daily club operations, greet members, assist in opening and closing tasks, and help teams across departments to ensure a safe, welcoming environment 7 days a week.

The role emphasizes strong customer service, teamwork and adaptability in a busy club setting, with perks including free club membership and on-site benefits.