Operations Manager – Technology Consulting (Financial Services)

psd group; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading financial technology consultancy seeks an Operations Manager to oversee daily operations and improve efficiency. The ideal candidate will manage a small team while handling invoicing, HR matters, and contributing to operational projects. They will work closely with the Chief Operating Officer to enhance processes and support business growth.

Qualifications

• Degree or degree equivalent qualification is preferred.
• Experience in an operational role within consulting or financial services.
• Good knowledge of Microsoft tools like Outlook, Excel, and PowerPoint.

Responsibilities

• Manage daily operational activities and a small team of 3.
• Invoicing, payments, and contract management.
• Implement process improvements for efficiency and risk reduction.

Skills

Team Leadership

Operational Efficiency

Risk Management

Knowledge of Payment Systems

Financial Processes

Microsoft Tools proficiency

Experience with CRM

Consulting Experience

Degree or equivalent qualification

Education

Degree or equivalent qualification

Job description

Operations Manager – Technology Consulting (Financial Services)

Our client is a small financial technology consultancy providing advisory and implementation services, primarily serving clients in the investment management sector.

Due to significant growth, the company seeks to hire an Operations Manager reporting to the COO. This role will oversee daily operational activities and manage a small team of three staff members. Responsibilities include admin support for consultants, invoicing, travel arrangements, service agreements, onboarding, HR matters, preparing board papers, managing CRM systems, and contributing to sales and marketing efforts. The team also handles operational projects aimed at process improvement.

The key functions managed daily include:

• Invoicing
• Payments
• Contracts & Assignments
• Business Operations
• HR & People Management
• Marketing & External Communications

The organization seeks someone capable of managing daily operations, enhancing processes for efficiency, and reducing risks.

Skills and Experience:

• Degree or equivalent qualification preferred but not essential
• Operational experience within consulting, financial services, or related industries
• Ability to collaborate with senior management
• Proficiency in Microsoft Office tools (Outlook, Excel, PowerPoint)
• Experience with CRM platforms
• Familiarity with contracts and legal documents
• Understanding of commercial and financial processes
• Knowledge of payment systems, managing multi-entity, multi-currency transactions
• Understanding risk management principles
• Continuous improvement mindset
• Leadership skills
• Pragmatic and adaptable to changing priorities

Additional Details

• Seniority Level: Mid-Senior
• Employment Type: Full-time
• Job Functions: General Business, Administrative, Consulting
• Industries: Financial Services, IT Services & Consulting

Note: This job posting is active and accepting applications.