Operations Manager – Retrofit & Renewables

Zero Carbon Cumbria Partnership; Penrith; On-site; GBP 31,000 - 39,000; Part time

Job summary

Zero Carbon Cumbria Partnership is seeking an Operations Manager for our Retrofit & Renewables service to help households across Cumbria improve energy efficiency and living comfort.

You will lead a team of staff and specialist contractors, oversee Home Retrofit Plans, retrofit assessments, airtightness testing and heat pump/solar PV support, and act as technical lead for the Home Retrofit Planner with partners to share best practice.

Qualifications

• Experience in delivering home retrofit services is preferred.
• Ability to manage teams and contractors to deliver high-quality outcomes.

Responsibilities

• Lead a team of staff and specialist contractors to deliver retrofit services.
• Oversee Home Retrofit Plans, retrofit assessments, airtightness testing, and heat pump/solar PV support.
• Act as technical lead for the Home Retrofit Planner and share best practice with partners.

Job description

As Operations Manager for our Retrofit & Renewables service, you’ll play a key role in helping households across Cumbria make their homes warmer, healthier and more energy efficient. You’ll lead a team of staff and specialist contractors, overseeing the quality and effective delivery of services including Home Retrofit Plans, retrofit assessments, airtightness testing, cavity wall investigations, heat pump and solar PV support. You’ll also act as our technical lead for the Home Retrofit Planner, working closely with our partners at People Powered Retrofit to maintain high standards and share the latest best practice across the team.

This is a varied role combining technical expertise, people management, service development and hands‑on customer support. You’ll help shape and improve our existing services, contribute to new and innovative approaches to home retrofit and renewable energy, and make sure that the services we offer genuinely help householders make informed decisions about their homes. You’ll have the opportunity to work with a passionate team, develop partnerships and contribute to the growth of an important area of Futureproof Cumbria’s work – helping create warmer, more energy‑efficient homes while supporting Cumbria’s transition to net zero.

Useful info…

Hours: 30 hours per week.
Duration: Fixed-term contract until end of July 2028 (with potential for extension subject to funding).
Salary range: £30,728 – £38,728 FTE. Starting salary to be agreed depending on knowledge and experience.

Application information…

Closing date: Application forms must be received by 9am on Monday 28th September.
Shortlisted candidates notified by: Wednesday 30th September 2026.
Interview date: Tuesday 6th October 2026. Interviews will be held in person.