Administrator - Construction

Confidential; Peterborough; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Training opportunities

Career progression

Collaborative culture

Job summary

Confidential is seeking a Retrofit Administrator in Peterborough to support retrofit and energy efficiency programmes. The role involves coordinating admin tasks, maintaining records, and liaising with residents, clients, and teams to ensure project delivery.

You will manage documentation, schedules, and compliance evidences while providing excellent customer service and supporting the retrofit coordinator and project management team.

Qualifications

• Previous experience in an administrative role, ideally within construction, maintenance, social housing, or retrofit sectors.
• Strong organisational skills with excellent attention to detail.
• Proficient in Microsoft Office, particularly Excel, Outlook and Word.
• Ability to manage multiple tasks and deadlines effectively.
• Excellent communication and customer service skills.
• Experience with compliance documentation and client portals would be advantageous.

Responsibilities

• Provide administrative support for retrofit and energy efficiency programmes.
• Manage project documentation, ensuring records are accurate, complete, and compliant.
• Schedule surveys, assessments, installations, and inspections.
• Liaise with residents, clients, subcontractors, and internal teams regarding appointments and project updates.
• Maintain retrofit project trackers and databases.
• Process and upload documentation to client portals and compliance systems.
• Monitor project milestones and assist with reporting requirements.
• Support the preparation of funding and compliance evidence packs.
• Handle incoming enquiries and provide excellent customer service.
• Assist the Retrofit Coordinator and project management team with day-to-day administration.

Skills

Organisational skills

Attention to detail

Customer service

Multitasking

Communication skills

Compliance knowledge

PAS 2035 / ECO4 familiarity

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Retrofit Administrator

Location: Peterborough
Salary: 28,000 - 32,000
Job Type: Full-Time, Permanent

About Us

We are a well-established maintenance and property services contractor delivering high-quality repairs, maintenance, and retrofit programmes across residential properties. Due to continued growth and increasing demand within the energy efficiency sector, we are seeking an organised and proactive Retrofit Administrator to support the successful delivery of our retrofit projects.

The Role

As a Retrofit Administrator, you will play a key role in supporting the retrofit team, ensuring projects are administered efficiently and comply with industry standards and funding requirements. You will work closely with Retrofit Coordinators, Assessors, Site Teams, Clients, and Residents to maintain accurate records and facilitate smooth project delivery.

Key Responsibilities

• Provide administrative support for retrofit and energy efficiency programmes.


• Manage project documentation, ensuring records are accurate, complete, and compliant.


• Schedule surveys, assessments, installations, and inspections.


• Liaise with residents, clients, subcontractors, and internal teams regarding appointments and project updates.


• Maintain retrofit project trackers and databases.


• Process and upload documentation to client portals and compliance systems.


• Monitor project milestones and assist with reporting requirements.


• Support the preparation of funding and compliance evidence packs.


• Handle incoming enquiries and provide excellent customer service.


• Assist the Retrofit Coordinator and project management team with day-to-day administration.

Requirements

• Previous experience in an administrative role, ideally within construction, maintenance, social housing, or retrofit sectors.


• Strong organisational skills with excellent attention to detail.


• Proficient in Microsoft Office, particularly Excel, Outlook, and Word.


• Ability to manage multiple tasks and deadlines effectively.


• Excellent communication and customer service skills.


• Experience working with compliance documentation and client portals would be advantageous.


• Knowledge of PAS 2035, ECO4, SHDF, or retrofit programmes would be beneficial but not essential as training can be provided.

What We Offer

• Competitive salary.


• Company pension scheme.


• Ongoing training and development opportunities.


• Career progression within a growing business.


• Supportive and collaborative working environment.


• Opportunity to contribute to projects that improve energy efficiency and sustainability.