Operations Manager – Retrofit and Renewables

Zero Carbon Cumbria; England; On-site; GBP 48,000 - 68,000; Full time

Job summary

Futureproof Cumbria is seeking an Operations Manager for Retrofit & Renewables to lead a team delivering home retrofit and renewable energy services across Cumbria. You will oversee technical work, quality control, and contractor coordination for Home Retrofit Plans, retrofit assessments, airtightness testing, and heat pump support.

You will shape service development, work with partners to share best practices, and help households make informed decisions while supporting Cumbria’s net-zero

Responsibilities

• Lead a team of staff and specialist contractors to deliver retrofit services.
• Oversee Home Retrofit Plans, retrofit assessments, airtightness testing, and heat pump/solar PV support.
• Shape and develop services and partnerships to support Cumbria's transition to net zero.

Job description

Operations Manager - Retrofit and Renewables

Job Title: Operations Manager - Retrofit and Renewables

Organisation: Futureproof Cumbria

As Operations Manager for our Retrofit & Renewables service, you’ll play a key role in helping households across Cumbria make their homes warmer, healthier and more energy efficient. You’ll lead a team of staff and specialist contractors, overseeing the quality and effective delivery of services including Home Retrofit Plans, retrofit assessments, airtightness testing, cavity wall investigations, heat pump and solar PV support. You’ll also act as our technical lead for the Home Retrofit Planner, working closely with our partners at People Powered Retrofit to maintain high standards and share the latest best practice across the team.

This is a varied role combining technical expertise, people management, service development and hands‑on customer support. You’ll help shape and improve our existing services, contribute to new and innovative approaches to home retrofit and renewable energy, and make sure that the services we offer genuinely help householders make informed decisions about their homes. You’ll have the opportunity to work with a passionate team, develop partnerships and contribute to the growth of an important area of Futureproof Cumbria’s work - helping create warmer, more energy-efficient homes while supporting Cumbria’s transition to net zero.