Operations Manager - Repairs and Maintenance

Howells Recruitment; Dacorum; On-site; GBP 70,000 - 75,000; Full time

Job summary

Howells Recruitment in Hemel Hempstead is seeking an Operations Manager to lead reactive maintenance and voids contracts across a £10-12m portfolio. You will oversee contract delivery, program planning, KPI monitoring and health and safety compliance.

You will manage a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning staff, and work with Local Authority and Housing Association clients to maximise productivity and customer satisfaction.

Qualifications

• Proven track record in securing and delivering reactive maintenance contracts with public sector / housing association clients.
• IT literate with good knowledge of Microsoft Office.
• Ability to understand client/contract requirements to maximise productivity and measure improvements.
• Excellent written and oral presentation skills.
• Good understanding of H&S legislation.
• Experience of managing and improving internal and external customer relationships and conflict handling.

Responsibilities

• Oversee a £10-12m portfolio of works and drive delivery on Reactive Maintenance & Voids.
• Plan and schedule programs, monitor KPIs, and drive performance improvements.
• Manage health and safety across contracts and compliance requirements.
• Lead a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning team.

Skills

Reactive maintenance

Public sector experience

Contract management

Client relationships

H&S knowledge

Team leadership

Tools

Microsoft Office

Job description

Operations Manager - Reactive Maintenance & Voids

Based in Hemel Hempstead. £70K + package

We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Hemel Hempstead overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts.

Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team.

Operations Manager Experience

• Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients.
• IT Literate with good knowledge of Microsoft packages
• Ability to understand client / contract requirements to maximise productivity and measure and improvement
• Excellent written and oral presentation
• Good understanding of H&S legislation
• Experience of managing and improving internal and external customer relationships and conflict handling

Operations Manager Salary & Benefits:

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.