Operations Manager - Public Service Leader (Flexible)

Naija UK Connect; Bury St Edmunds; Remote; GBP 43,000 - 46,000; Full time

Benefits offered by this job

Flexible working

Leadership development

Public service impact

Supportive work environment

Job summary

Ministry of Justice in the UK is seeking an Operations Manager in Bury St Edmunds, a key leadership role within HM Courts & Tribunals Service National Services. The role offers visa sponsorship for eligible applicants and a salary of £42,914–£46,182 with flexible working options.

The Operations Manager will lead service delivery, drive performance, and translate national priorities into local plans, ensuring delivery of high-quality, user-focused services across the centre.

Qualifications

• Proven experience in a challenging operations or management role.
• Demonstrable people management and coaching skills.
• Strong capability in resource allocation and change management.
• Ability to build relationships with stakeholders at all levels.

Responsibilities

• Lead service delivery and provide clear direction to teams.
• Oversee operational delivery at the Bury St Edmunds centre and translate national priorities into local plans.
• Drive high-quality, user-focused service and timely issue resolution; nurture talent and progression.

Skills

Strategic leadership

People management

Coaching & development

Stakeholder management

Change management

Data-driven decision making

Communication

Job description

Ministry of Justice in the UK is seeking an Operations Manager in Bury St Edmunds, a key leadership role within HM Courts & Tribunals Service National Services. The role offers visa sponsorship for eligible applicants and a salary of £42,914–£46,182 with flexible working options.

The Operations Manager will lead service delivery, drive performance, and translate national priorities into local plans, ensuring delivery of high-quality, user-focused services across the centre.