Operations Manager - Property Services

SNG (Sovereign Network Group); Hurn; On-site; GBP 52,000 - 61,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Private pension and life cover

Private medical insurance

Dental insurance

Wellbeing discounts

Gym membership

24/7 virtual GP service

Job summary

Sovereign Network Group (SNG) is recruiting an Operations Manager for the Hurn, Christchurch Hub, overseeing in-house property teams across the Southampton locality. You will spearhead repairs and improvements, focusing on responsive works and empty homes, while prioritising health, safety and customer satisfaction.

Applicants should have experience managing direct-labour teams, strong budgeting capabilities, and up-to-date Building and Health & Safety knowledge.

Qualifications

• Experience managing customer-focused direct labour teams.
• Strong budget planning, tracking and forecasting for delivery and expenditure.
• Knowledge of current Building and Health & Safety regulations.
• Commitment to delivering high customer satisfaction.
• Ability to influence internal and external stakeholders.

Responsibilities

• Lead delivery of property repairs and improvements.
• Manage responsive repairs and empty homes works.
• Build relationships with internal and external stakeholders.
• Inspire and manage a trades team to pride in their work.

Skills

Team leadership

Budget management

Health & safety awareness

Stakeholder engagement

Trades team management

Job description

Salary:£52,000.00 - £61,000.00 Per yearHere at Sovereign Network Group (SNG) our Property Management Teams are at the heart of making our homes and communities great places to live. You'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.We currently have a great opportunity for an Operations Manager to join our Property Team working from our Hurn, Christchurch Hub managing our in house teams across our Southampton locality.You will be responsible for leading the delivery of property repairs and improvements, focusing on both responsive repairs and empty homes works.What you'll need:Experience of managing customer focused, direct labour teamsStrong budget management skills - ability to plan, track and forecast both delivery of and expenditure against relevant budgetsKnowledge and understanding of current Building and Health & Safety regulationsA passion to deliver high customer satisfactionDrives a strong health & safety focusBuilds effective relationships with internal and external stakeholders with the ability to influenceIs experienced in managing, motivating and inspiring a trades team who takes pride in their workIf you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!Job DescriptionWe have some great benefits at SNG, including:25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)Chance to buy or sell holiday as part of our flexible benefits package3 additional wellbeing days and 2 paid volunteering daysGenerous matched pension scheme up to 12% and Life cover at 4x salaryEnhanced maternity/paternity/adoption payOptions for private medical insurance, dental insurance and critical illness coverWellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP serviceAt Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.