Operations Manager, Data Centres

JLL; Slough; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in facility management is seeking an Operations Manager for their Data Centres. The ideal candidate will manage engineering teams to maintain operational excellence and compliance within critical environments. This role requires a strong technical background and proven leadership skills to handle high-demand situations effectively.

Qualifications

• Minimum 10 years of experience in building services within high-demand locations.
• Good knowledge of statutory compliance and EHS requirements.
• Experience with critical maintenance in technical environments.

Responsibilities

• Lead and manage a diverse team of engineers.
• Ensure operational integrity and compliance for critical systems.
• Oversee Planned Preventative Maintenance and report generation.

Skills

Leadership

Problem-solving

Communication

Technical knowledge of BMS and critical systems

Attention to detail

Education

Indentured Apprenticeship

City & Guilds Parts 1 and 2 (Electrical Installation 2360)

17th Edition IEE Registration

IOSH Certification

Job description

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• Ability to lead a diverse team of multiskilled engineers to ensure high preformance and delivery.
• To undertake aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, Small Projects and Helpdesk Calls in accordance with both client and JLL requirements
• To manage and monitor the buildings operational functions
• To be responsible for the buildings operational assets and systems whilst on shift
• To issue permit to work for all specilaist vendors and carryout appropriate isolations via LOTO
• To ensure EHS, statutory and contractual compliance is delivered and maintained
• To ensure building operating conditions are maintained in line with design specifications together with confirmation of in country regulations, and contractual requirements
• To ensure all site documentation is collected, analysed and recorded
• To produce monthly operational reports, and additional reporting when required
• To complete HV training ( tbc ) and switch HV and LV supplies as required
  
  

Title of Position:

Operations Manager, Data Centre

Reporting to:

Service Delivery Manager, Data Centre

Job Purpose

• Ability to lead a diverse team of multiskilled engineers to ensure high preformance and delivery.
• To undertake aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, Small Projects and Helpdesk Calls in accordance with both client and JLL requirements
• To manage and monitor the buildings operational functions
• To be responsible for the buildings operational assets and systems whilst on shift
• To issue permit to work for all specilaist vendors and carryout appropriate isolations via LOTO
• To ensure EHS, statutory and contractual compliance is delivered and maintained
• To ensure building operating conditions are maintained in line with design specifications together with confirmation of in country regulations, and contractual requirements
• To ensure all site documentation is collected, analysed and recorded
• To produce monthly operational reports, and additional reporting when required
• To complete HV training ( tbc ) and switch HV and LV supplies as required
  
  

Aims and Objectives

• To act as a single point of contact for All Engineering matters across the location
• Assist ESM in the safe and delivery ofall JLL services and projects
  
  

Key Responsibilities And Accountabilities

• EHS Compliance
• Quality Compliance
• Contractual Compliance
• Statutory Compliance
• Monthly Reporting
• Project works BAU interface
• Permit to work / RAMS approval
• Accident investigation and reporting
• Escalation of incidents
• All aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, and Help Desk Calls managed and completed whilst on shift
• Staff supervision including sub-contractors and specialist providers
• Be proactive with regard to preventative maintenance and extra works
• Maintain clear and legible records as required
• Provide written incident reports as required
• Interaction with JLL support staff, providing information as required
• Switching of HV and LV supplies as required
  
  

Health & Safety

• All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others, who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy
  
  

Person Specification

Qualifications, Experience, Knowledge, Skills And Competencies

The knowledge, skills, qualifications, competencies and experience relevant to the position are:

Essential

• Indentured Apprenticeship
• City & Guilds Parts 1 and 2 (Electrical Installation 2360) or recognised equivalent; or
• 17th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent
• Experience gained within a critical maintenance environment
• A good working knowledge of BMS, and critical assets and systems i.e. UPS, Emergency Generation-Electrical and Mechanical distribution, Air conditioning
• Ability to interpret technical information and work with the team to provide solutions to technical / complex issues
• Good leadership qualities, with a desire to progress within the business
• Ability to adapt to differing in country regulation and compliance
• PC literate
• Exceptional communication skills
• Sound leadership qualities
• Self supervision
• Proactive, positive approach and attitude
• Proven problem-solving abilities
• Attention to detail
• Flexible/Adaptable
• Proven track record of delivering operational Engineering excellence
• IOSH
• Ambitious, driven and focused
  
  

Desirable

• HV switching
  
  

Knowledge

• 10 years Building Service experience within a large demanding financial institution, with direct experience of operating and maintaining business critical assets and systems. This will include, but not limited to; - Static UPS, Emergency Generation, Packaged Chillers, A/C, BMS, Distribution systems and associated auxiliaries. A sound working knowledge of emergency and standard operating procedures is also required
  
  

Personal Attributes

• Strong and quietly confident character
• Personable
• Excellent organiser
• Excellent communication skills
• Ambitious
• Excellent leadership qualities
• Ability to build positive working relationships, both internal and external
• Ability to produce consistent results of the highest standards under pressure
• Attention to detail
  
  

Competencies

• Providing Direction – creates a clear understanding of what needs to be achieved and provides the necessary guidance
• Obtaining Results Through People – supports, challenges and develops others so that they can give their best and deliver against expectations
• Drive For Excellence – manages activities to ensure high standards are achieved in all areas
• Teamwork – manages the team to maximise their contributions and effectiveness, influencing personal commitments
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances
• Planning, Organising & Executing – plans ahead, organises and schedules activities and resources, monitoring the execution against timescales and plans
• Risk Management – effectively manages risks and ensures that the interests of the business, others and self are protected
• Customer Awareness – effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction
• Health, Safety Environmental – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members
  
  

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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