Operations Manager - Cleaning Services (Hybrid)

Placements24; Southampton; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work

Health benefits

Retirement benefits

Career growth

Job summary

Placements24 is seeking an Operations Manager for a cleaning services division operating in Randburg with a hybrid model. The role oversees both remote admin and on-site supervision, driving service quality, hygiene standards, and client satisfaction.

You will lead teams, manage budgets, and ensure health and safety compliance, adapting to a flexible work environment to deliver seamless service delivery.

Qualifications

• Proven experience in operations management, preferably within the cleaning, facilities, or service industry.
• Strong leadership and team management capabilities.
• Excellent organizational, planning, and problem-solving skills.
• Ability to manage effectively in a hybrid work environment, balancing remote and on-site responsibilities.

Responsibilities

• Manage and optimize daily cleaning operations, ensuring efficiency and high-quality service delivery.
• Develop and implement operational strategies to improve service quality and client satisfaction.
• Oversee and support cleaning teams, providing guidance and performance management, including both on-site and remote supervision.
• Manage budgets, resource allocation, and inventory of cleaning supplies and equipment.
• Build and maintain strong relationships with clients, addressing needs and resolving issues effectively.
• Ensure compliance with all health, safety, and sanitation regulations.

Skills

Leadership

Problem solving

Planning

Organization

Hybrid work adaptation

Job description

About the Role

Our client is seeking a dynamic Operations Manager for their cleaning services division in Randburg , operating under a hybrid model. This role is crucial for overseeing the efficiency and quality of cleaning operations, managing both remote administrative functions and on-site team oversight. You will be responsible for strategic planning, resource management, client relations, and ensuring that all cleaning services adhere to the highest standards of hygiene and professionalism. This position demands strong leadership, organizational skills, and the ability to adapt to a flexible work environment, ensuring seamless service delivery.

Key Responsibilities

• Manage and optimize daily cleaning operations, ensuring efficiency and high-quality service delivery.
• Develop and implement operational strategies to improve service quality and client satisfaction.
• Oversee and support cleaning teams, providing guidance and performance management, including both on-site and remote supervision.
• Manage budgets, resource allocation, and inventory of cleaning supplies and equipment.
• Build and maintain strong relationships with clients, addressing needs and resolving issues effectively.
• Ensure compliance with all health, safety, and sanitation regulations .

Requirements

• Proven experience in operations management , preferably within the cleaning, facilities, or service industry.
• Strong leadership and team management capabilities.
• Excellent organizational, planning, and problem-solving skills.
• Ability to manage effectively in a hybrid work environment , balancing remote and on-site responsibilities.
• Knowledge of cleaning techniques, hygiene standards , and safety protocols.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work arrangement offering a balance of remote and in-office flexibility.
• Comprehensive health and retirement benefits.
• Opportunities for professional growth and development.
• A stimulating work environment focused on service excellence.