Operations Manager - Car Rental Industry

Avis Budget Group; Blackburn; On-site; GBP 50,000 - 70,000; Full time

Job summary

Avis Budget Group in Bathgate, Scotland is seeking an Operations Manager for the Car Rental division. You will lead regional teams, drive profitable growth through service excellence, and manage fleet utilisation and cost control to deliver standout results.

The role requires strong commercial acumen, proven leadership, and the ability to collaborate with Sales, Account Management and Support to sustain performance across Scotland.

Job description

Job Title: Operations Manager - Car Rental Industry

Hours: Full time, permanent, Monday - Friday

Location: Bathgate and Newbridge

The Opportunity

We are looking for an ambitious and commercially minded Operations Manager to lead our Commercial Vehicle operation across Scotland. This key leadership role is responsible for driving business growth, delivering exceptional customer service, controlling operational costs and developing high-performing teams.

What You Will Be Doing

• Driving profitable growth through outstanding service delivery and customer retention.
• Leading and developing operational teams across Scotland to achieve exceptional performance.
• Maximising fleet utilisation, productivity and operational efficiency.
• Identifying opportunities to improve revenue, profitability and customer satisfaction.
• Taking ownership of regional performance, budgets and cost control.
• Working closely with Sales, Account Management and Support functions to support business growth.

What We Are Looking For

• Proven operational leadership experience with strong commercial awareness.
• Track record of delivering growth and improving operational performance.
• Strong financial acumen and cost management experience.
• Excellent leadership, coaching and people development capability.
• Customer-focused with a passion for service excellence.
• Strong stakeholder management and communication skills.

Why Join Us?

This is an opportunity to take ownership of a key regional operation and play a significant role in its future success, with the autonomy to influence performance, develop talent and drive sustainable growth.

As Operations Manager - Scotland, you will be responsible for delivering profitable growth through exceptional customer service, disciplined cost management and the development of high-performing teams.

Bathgate

West Lothian

United Kingdom