Operations Manager - Car Rental Industry

Avis Budget Car Rental LLC; Bathgate; On-site; GBP 45,000 - 65,000; Full time

Job summary

Avis Budget Car Rental LLC in Scotland is seeking an ambitious Operations Manager to lead our Commercial Vehicle operation across Scotland. You will drive profitable growth through service excellence, disciplined cost control and development of high-performing teams.

You will lead operational teams, optimise fleet utilisation and collaborate with Sales, Account Management and Support to sustain market-leading performance. This role is based in Bathgate, West Lothian, United Kingdom.

Qualifications

• Proven operational leadership with strong commercial awareness.
• Track record of driving growth and improving performance.
• Strong financial acumen and cost management experience.
• Excellent leadership and people development capability.
• Customer-focused with a passion for service excellence.
• Strong stakeholder management and communication skills.

Responsibilities

• Drive profitable growth through outstanding service delivery and customer retention.
• Lead and develop operational teams across Scotland to achieve exceptional performance.
• Maximise fleet utilisation, productivity and operational efficiency.
• Identify opportunities to improve revenue, profitability and customer satisfaction.
• Take ownership of regional performance, budgets and cost control.
• Collaborate with Sales, Account Management and Support to enable business growth.

Skills

Operational leadership

Commercial awareness

Growth delivery

Financial acumen

Cost management

People leadership

Customer service orientation

Stakeholder management

Job description

Job Title: Operations Manager - Car Rental Industry

Hours: Full time, permanent, Monday – Friday

The Opportunity

We are looking for an ambitious and commercially minded Operations Manager to lead our Commercial Vehicle operation across Scotland. This key leadership role is responsible for driving business growth, delivering exceptional customer service, controlling operational costs and developing high-performing teams.

What You Will Be Doing

• Driving profitable growth through outstanding service delivery and customer retention.
• Leading and developing operational teams across Scotland to achieve exceptional performance.
• Maximising fleet utilisation, productivity and operational efficiency.
• Identifying opportunities to improve revenue, profitability and customer satisfaction.
• Taking ownership of regional performance, budgets and cost control.
• Working closely with Sales, Account Management and Support functions to support business growth.

What We Are Looking For

• Proven operational leadership experience with strong commercial awareness.
• Track record of delivering growth and improving operational performance.
• Strong financial acumen and cost management experience.
• Excellent leadership, coaching and people development capability.
• Customer-focused with a passion for service excellence.
• Strong stakeholder management and communication skills.

Why Join Us?

This is an opportunity to take ownership of a key regional operation and play a significant role in its future success, with the autonomy to influence performance, develop talent and drive sustainable growth.

As Operations Manager - Scotland, you will be responsible for delivering profitable growth through exceptional customer service, disciplined cost management and the development of high-performing teams.

Bathgate

West Lothian

United Kingdom