Operations Manager, Amazon Logistics

Amazon Uk Services Ltd.; Doncaster; On-site; GBP 55,000 - 90,000; Full time

Job summary

Amazon Uk Services Ltd. in the United Kingdom is seeking an Operations Manager to lead a team of Area Managers and own the site operations.

You will drive performance, safety, and productivity by delivering the operational plan and collaborating with cross-functional teams across HR, Finance, DSP, IT, ACES and Engineering. You will analyse performance metrics, mentor leaders, and design initiatives to push operational excellence.

Qualifications

• Strong English communication skills, written and verbal.
• Experience in stakeholder management across levels.
• Data-driven decision making experience.
• Bachelor's or Master’s degree is required.
• Experience in distribution/logistics or manufacturing environment.

Responsibilities

• Manage and develop a team of Area Managers.
• Own your site, deal with issues and positively impact site performance.
• Analyse site performance against business objectives and drive improvements in operational excellence.
• Collaborate with support teams including HR, Finance, DSP, IT, ACES and Engineering.
• Design and deliver initiatives across sites to improve operational performance.

Skills

English communication

Stakeholder management

Data-driven decisions

Leadership

Ops leadership

Education

Bachelor's or Master's degree

Job description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Own your site, deal with issues and positively impact site performance
• Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

BASIC QUALIFICATIONS

• Experience in English-language communication skills, both written and verbal
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience using data to influence business decisions
• Bachelor's degree, or Master's degree
• Experience within a distribution center, logistics, or manufacturing environment

PREFERRED QUALIFICATIONS

• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

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Operations Manager, Amazon Logistics • Doncaster, England, GBR