Front Line Manager

Kinaxia Logistics & Fulfilment; Ruddington; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Full uniform and PPE

Cycle to work scheme

Loyalty awards (5/10/20/30/40 years)

Employee benefits and discounts

Job summary

Kinaxia Okarno in Ruddington is recruiting a Front Line Manager to plan and execute collection and delivery schedules, ensuring cost-effective operations aligned with business objectives and customer service standards. The role involves managing driver hours, staffing levels, and clear communication with customers to deliver a smooth service.

You will work within a team, participate in cross-training, and drive continuous improvements while maintaining high health and safety standards.

Qualifications

• Experience in logistics planning and operations management.
• Strong knowledge of transport regulations and hours rules.
• Ability to analyse and solve logistic problems.
• Proven ability to manage staffing and driver allocation.

Responsibilities

• Plan and execute collection and delivery schedules efficiently.
• Ensure staffing levels including agency staff to meet customer requirements.
• Manage driver hours and timesheets to ensure regulatory compliance.
• Communicate plans and updates to internal/external customers to optimise service.
• Work as part of a team and participate in cross-training to cover absences.
• Identify and drive continuous improvements in operations.

Skills

Logistics planning

Team leadership

Communication

Regulatory compliance

Job description

Kinaxia Okarno are recruiting a Front Line Manager to join their their team at their site in Ruddington. The role of the Front Line Manager will be toplan and execute collection and delivery schedules via the most cost efficient and cost-effective means, in line with the business objectives, customer service levels and current legislative requirements.

NG11 6AE

• Exceptional fleet
• Opportunity for training and development (CPC training)
• Full Uniform and PPE
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the Job:

• Full utilisation of IT systems and vehicles to ensure accurate and appropriate allocation of driver/vehicle/loads/back loads and trailers and communicate plans to external and internal customers to improve both the efficiency of the department and the Group;
• Ensure sufficient staffing levels are in place at all times, including agency staff, to meet/exceed customer requirements;
• Manage driver hours by authorising driver timesheets on a weekly basis and auditing and updating hours against the relevant systems to guarantee they are compliant to all regulations;
• Communicate effectively to all internal and external customers, to include but not limited to; load sheets for the warehouse, handovers to relevant individual / department, workshop for vehicle and trailer maintenance and servicing and key stakeholders for operational delays to ensure a smooth and efficient service is being delivered;
• Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague’s absence;
• Identify, communicate and drive any continuous improvements to continually develop the operation of the business.
• Operate a high standard of general housekeeping and work in a safe manner complying with all health and safety regulations in order to maintain a clean, safe and tidy working environment;
• Maintain clear communication with other colleagues and Drivers to ensure customer KPI's and targets are achieved and maintained, to include Driver debriefs, manifest review and updates to any amendment /notes.

Your knowledge and experience:

• Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations
• Working knowledge of transport operation systems
• Health and Safety regulations
• Analysing and solving logistic problems