Operations Manager

Allscreens Nationwide Ltd; Street; On-site; GBP 36,000 - 48,000; Full time

Job summary

Millfield School is seeking an experienced Operations Manager to support the leadership and delivery of key operational services across the School. Working closely with the Head of Operations, this role will help ensure the efficient, safe and compliant running of services that support the day-to-day life of our school community.

This year-round role involves driving continuous improvement and high standards of service delivery, with a 37.5 hour week (Mon–Fri) and occasional weekend work.

Qualifications

• Significant experience in operations or facilities management.
• Experience leading teams in complex environments.
• Strong organisational and communication skills.
• Experience managing contractors and service providers.
• Sound understanding of health and safety requirements.
• Budget monitoring and resource management experience.

Responsibilities

• Manage and develop the Millfield Community Team, overseeing key operational services including parcel management, security systems and the provision of a professional, customer-focused service to pupils, staff, parents and visitors.
• Act as deputy to the Head of Operations, ensuring continuity of service and effective decision-making when required.
• Assist with the planning and delivery of school events and operational projects, ensuring services run efficiently and effectively.
• Oversee operational processes including security systems, contractor management and service delivery standards.
• Support budget management, identify opportunities for operational efficiencies and ensure purchasing activities are carried out in line with School procedures.
• Promote a culture of excellent customer service, teamwork, accountability and continuous improvement across operational teams.

Skills

Operations management

Team leadership

Budget monitoring

Health & safety

Contractor management

Project delivery

Communication

Problem solving

Job description

Millfield School is seeking an experienced and proactive Operations Manager to support the leadership and delivery of key operational services across the School. Working closely with the Head of Operations, this varied role will help ensure the efficient, safe and compliant running of services that support the day-to-day life of our school community, while driving continuous improvement and high standards of service delivery.

Job Responsibilities

• Manage and develop the Millfield Community Team, overseeing key operational services including parcel management, security systems and the provision of a professional, customer-focused service to pupils, staff, parents and visitors.
• Act as deputy to the Head of Operations, ensuring continuity of service and effective decision-making when required.
• Assist with the planning and delivery of school events and operational projects, ensuring services run efficiently and effectively.
• Oversee operational processes including security systems, contractor management and service delivery standards.
• Support budget management, identify opportunities for operational efficiencies and ensure purchasing activities are carried out in line with School procedures.
• Promote a culture of excellent customer service, teamwork, accountability and continuous improvement across operational teams.

About You

• Significant experience within operations, facilities, estates, hospitality or service management.
• Experience managing teams within a complex operational environment.
• Strong organisational, communication and problem-solving skills.
• Experience leading operational projects.
• Experience of managing contractors and service providers.
• Sound understanding of health and safety requirements.
• Competence in budget monitoring and resource management.
• Able to manage competing priorities and work effectively in a fast-paced environment.

This is a year-round position working 37.5 hours per week, Monday to Friday, with occasional weekend working as determined by the needs of the School.

The role offers a salary of £42,000 per annum, plus a wide range of staff benefits.

Millfield School is committed to providing a safe and inclusive environment for all. We are a community that celebrates diversity, supporting our pupils and employees to be brilliant as individuals.

We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Specific safeguarding responsibilities for this position are outlined in the job description. Offers of employment are subject to satisfactory safeguarding checks including, but not limited to, Enhanced DBS clearance and satisfactory references. All positions within the school are exempt from the provisions of the Rehabilitation of Offenders Act 1974.

Be kind, be individual, be brilliant. Millfield School, where being an individual is recognised as the key to brilliance.