Operations Manager

Rowlands Pharmacy; Runcorn; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 days annual leave (pro rata)

Medicash health cash plan

iTrent Financial Wellbeing

Access to High Street discounts

Employee Assistance Programme

Contributory Pension Scheme

Accredited Training Programmes via the

Job summary

Rowlands Pharmacy in Runcorn is seeking an experienced Operations Manager to lead a large team, drive performance against KPIs and ensure regulatory compliance. The role focuses on deploying lean initiatives and coordinating cross-functional activities with the warehouse, supply chain, and commercial functions to deliver high service quality.

The ideal candidate will communicate effectively, manage workloads, and implement process improvements to meet financial and operational objectives in a

Qualifications

• Strong leadership of large teams.
• Ensures regulatory compliance and quality standards.
• Proven ability to communicate effectively across functions.

Responsibilities

• Manage a diverse team of colleagues and influence stakeholders to achieve service and performance targets while maintaining high-quality standards.
• Ensure full compliance with all relevant regulatory and legal requirements.
• Lead depot initiatives and drive process improvements to meet financial and operational objectives.
• Facilitate effective communication across teams and departments, fostering involvement within the depot.
• Interface with Warehouse Team, PHOENIX supply chain, and commercial functions to support vision and value initiatives.

Skills

Leadership

Team management

Regulatory compliance

Communication skills

Lean Six Sigma

KPI drive

Job description

We're looking for an experienced Operations Manager to come join us, based in Runcorn. We're looking for a dynamic and experienced leader to join our team as Operations Manager. In this role, you'll oversee large teams, drive performance to meet and exceed KPIs, and ensure compliance with regulatory requirements. Your ability to communicate effectively, manage workloads, and lead initiatives will be key to maintaining the highest standards of service and quality. This is a fantastic opportunity to significantly impact a fast-paced, results-driven environment. The heart of the role

• Manage a diverse team of colleagues and influence stakeholders to achieve service and performance targets while maintaining high-quality standards.
• Ensure full compliance with all relevant regulatory and legal requirements.
• Lead and manage depot initiatives, driving process improvements to meet financial and operational objectives.
• Facilitate effective communication across teams and departments, fostering involvement and commitment within the depot.
• Build and maintain strong interfaces with the broader Warehouse Team, PHOENIX supply chain, and commercial functions to support vision and value initiatives
  Strong written and verbal communication skills.
• Proven ability to lead and manage large teams effectively.
• Skilled in workload management to meet and exceed targets and KPIs.
• Experience in Lean Methodology/Six Sigma environments (preferred).
• Familiarity with working in highly regulated industries (advantageous).
• Capability to align team performance with business objectives and budgets.
  25 days (pro rata) paid annual leave plus bank holidays, rising with length of service
• Medicash- a health cash program to assist with day-to-day healthcare costs, such as eyecare or prescriptions
• iTrent Financial Wellbeing - a financial wellbeing application which allows for flexible control of your finances
• Access to High Street discounts
• Employee Assistance Programme
• Contributory Pension Scheme
• Accredited Training Programmes available (Education paid for by the company via the Apprenticeship Scheme)