Operations Manager

Inpost; Preston; On-site; GBP 42,000 - 62,000; Full time

Job summary

InPost is seeking a Warehouse Operations Manager in Preston to lead the despatch operation and drive high performance across the team. You will supervise the operational workforce, optimise processes, and ensure service levels meet contract KPIs.

The role requires strong leadership, budgeting, and UK travel as needed. You will collaborate with Regional and Depot management to deliver efficient logistics in a fast-growing, eCommerce-enabled network.

Qualifications

• Experience leading warehouse operations teams.
• Strong knowledge of Drivers' Hours, Tachograph, and WTD legislation.
• Health & safety standards knowledge.
• Proven track record of process improvement and cost control.

Responsibilities

• Lead and develop the operational team to achieve high performance and growth.
• Oversee despatch operations and KPI performance.
• Collaborate with Regional and Depot Managers to meet targets.
• Analyse and report on operational and financial metrics including MPG, fuel use, and damage.
• Ensure Health & Safety compliance and site housekeeping.
• Manage budget and allocate resources across the despatch function.
• Travel across the UK as required.

Skills

Leadership

Strategic planning

Team development

Stakeholder management

Budget management

Tools

TMS

WMS

Excel

Job description

Join Our Growing Team as a Warehouse Operations Manager at Inpost!, Take full accountability for the daily management and supervision of the entire despatch operation.

Lead, support, and develop the operational team to achieve high performance and continuous growth.

Ensure the operation consistently exceeds customer expectations, adhering to agreed contract KPIs.

Build and maintain strong, effective working relationships with both internal teams and external customers.

Oversee operational compliance, with a focus on Health & Safety standards.

Collaborate closely with the Regional Manager and Depot Manager to meet and exceed all operational performance targets.

Conduct regular team reviews and coordinate training and development programs to enhance staff skills and productivity.

Optimise the efficient use of driver and vehicle resources to support operational demands.

Foster positive working relationships with customers to ensure smooth and effective operations.

Collect, analyse, and report on operational and financial performance data to identify efficiencies and improvements relating to MPG, tachographs, fuel consumption, and damage control.

Coordinate site housekeeping and maintenance activities to uphold Health & Safety requirements.

Be prepared for occasional travel across the UK as required.

Are you a strategic leader with a passion for optimising logistics operations? Inpost is seeking an experienced Warehouse Operations Manager to join our team in Preston. As a key player in the time-critical logistics industry, we provide innovative supply chain solutions across Retail, eCommerce, and more-and this is an exciting time for you to get involved as we continue to grow., Proven expertise in driving continuous improvement initiatives and optimising operational processes.

Comprehensive knowledge of Drivers' Hours, Tachograph, and Working Time Directive (WTD) legislation.

Strong understanding of Health & Safety regulations and ensuring full compliance.

Demonstrated leadership skills with a track record of motivating, developing, and managing high-performing teams.

Experience in budget management, KPI development, and performance measurement to achieve business objectives.

Excellent organisational and planning abilities, with a proven capacity to meet tight deadlines.

Proficient in utilising computerised systems, including Transport Management Systems (TMS) and Warehouse Management Systems (WMS).

Exceptional attention to detail coupled with strong numeracy and analytical skills.

At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm!

We usually respond within three days

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we're looking for a Operations Manager to join our Preston team!

Our mission? To switch up the status quo and become the UK's leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel.

At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door.