AM Warehouse Shift Manager

Inpost; Botany Bay; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension Scheme

Life Insurance

Cycle2Work

Employee Assistance Program

Job summary

InPost is seeking a Days Warehouse Shift Manager to join our UK hub in Waltham Cross. Reporting to the Shift Operations Manager, you will oversee daily warehouse operations, lead a dedicated team, and ensure efficiency across processes while meeting deadlines and maintaining quality standards.

You will forecast staffing needs, manage rotas, control annual leave, drive improvements, and deliver clear handover reports to the next shift.

Qualifications

• Experience leading teams in fast-paced warehouse or logistics environments.
• Proven ability to forecast staffing needs and manage rotas.
• Strong focus on safety, quality, and meeting targets.

Responsibilities

• Oversee daily warehouse operations and lead the shift team.
• Forecast staff requirements and manage rotas including annual leave.
• Drive continuous improvements to meet KPIs and quality standards.
• Deliver detailed handover reports to the incoming Shift Manager.
• Collaborate with other departments to ensure smooth operations.

Skills

People management

Team leadership

Operations planning

Problem solving

Time management

Communication

Tools

WMS

Job description

As we continue to grow rapidly, we're seeking a driven and dynamic Days Warehouse Shift Manager to join our team and help propel our success even further. In this pivotal role, reporting to the shift Operations Manager you will oversee the daily operations of our warehouse, lead a dedicated team, and ensure seamless efficiency across all processes. Your strong people management skills will be essential in meeting deadlines, upholding high-quality standards, and driving continuous operational improvements. If you're passionate about inspiring teams, streamlining workflows, and delivering outstanding service, we'd love to hear from you!

Lead with Passion: Inspire and motivate your team to consistently meet and exceed productivity targets while ensuring customer deadlines are always achieved. Your leadership will foster a positive, high-energy environment where everyone feels valued and driven to perform at their best.

Forecast and Plan: Play a key role in workforce planning by accurately forecasting staff requirements, managing rotas, and coordinating annual leave schedules. This proactive approach ensures we're consistently fully staffed and prepared to meet operational demands without interruption.

Optimize Operations: Take ownership of all warehouse processes, including labelling, sortation, and overall team productivity. You will drive continuous improvements to ensure all targets are met while maintaining the highest quality standards across every task.

Ensure Smooth Handover: Deliver detailed and clear handover reports to the incoming Shift Manager, guaranteeing a seamless transition between shifts and uninterrupted operational flow.

Collaborating Across Teams: Work closely with other departments to ensure effective communication and collaboration, ensuring smooth operations throughout the business.

Ensuring Consistency: Consistently adhere to and uphold company policies and procedures, ensuring the highest operational standards and integrity.

Champion Safety: Uphold a strong safety culture, ensuring compliance with all regulations and creating a safe working environment for your team.

Hands-on experience working in a fast-paced Warehouse, Distribution or Logistics environment, with a solid understanding of the operational challenges is desired.

Proven track record in people management, successfully motivating and leading teams to consistently achieve and exceed performance targets.

Demonstrated ability to drive and surpass operational KPIs, delivering measurable improvements that contribute to the overall efficiency and success of the operation.

A calm and focused approach to prioritizing daily tasks, thriving under pressure while maintaining high-quality outcomes.

Strong problem-solving skills grounded in practical, common-sense decision-making, enabling quick and effective resolution of operational issues.

Proficient computer skills, confident using Outlook, Word, Excel, experience using warehouse and logistics management systems and adaptable to learn to use new digital tools.

Exceptional time management and communication skills, with the ability to meet strict deadlines while engaging, inspiring, and supporting your team to perform at their best.

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a AM Warehouse Shift Manager to join our Waltham Cross team!

We're leading the logistics revolution, powering deliveries across the UK for some of the nation's biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you're handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

We love to reward our people for the great work they do:

• Build a secure future with a competitive Pension Scheme
• Peace of mind with Life Insurance
• Stay active with our Cycle2Work scheme
• Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage.

This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.