Operations Manager

VONNE (Voluntary Organisations' Network North East); North East; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading charity in North Tyneside seeks a dynamic Operations Manager to lead The Meadows Community Centre. This role involves overseeing day-to-day operations, managing staff, and engaging with the community to foster resilience and support. Join a committed team making a real impact in the community through strategic leadership and community-led initiatives.

Qualifications

• Proven experience in operations management, preferably in community development or youth services.
• Strong leadership skills and passion for staff development.
• Solid understanding of budget control and resource management.

Responsibilities

• Oversee service delivery, ensuring alignment with the strategic plan.
• Lead frontline delivery staff, supporting recruitment and training.
• Manage budgets and operational delivery while ensuring compliance.

Skills

Leadership

Operations Management

Team Management

Risk Assessment

Stakeholder Relationships

Community Engagement

Tools

Evide CRM

Aedon Finance Software

Job description

Contract Type: Permanent

Role Type: Employment

Hours: Full time

Application deadline: Sunday, July 6, 2025 - 00:00

Based: North Tyneside

Salary: £33,366 to 37,938 Per Annum

Salary Type: Salary Scale

Location: Tyne and Wear

Role description: Manager

We are seeking a dynamic Operations Manager to join our charity Meadow Well Connected, to lead the day-to-day running of The Meadows Community Centre and Community Gardens—a vibrant community hub dedicated to tackling inequality and fostering resilience among individuals and families in Meadow Well, Percy Main, and the wider North Tyneside borough.

Key Responsibilities

• Leadership & Operational oversight: Oversee service delivery, ensuring alignment with our strategic plan.
• Staff Supervision & Development: Lead frontline delivery staff, supporting recruitment, training, and performance management.
• Operational & Financial Management: Manage budgets, and operational delivery while ensuring contractual compliance.
• Risk Management & Safeguarding: Implement policies to maintain a safe and inclusive environment.
• Stakeholder Engagement: Build relationships with trustees, funders, partners, and local agencies.
• Community & Volunteer Engagement: Develop community-led initiatives and enhance The Meadows volunteering offer.
• Impact Measurement & Reporting: Use Evide CRM and Aedon finance software to assess performance and outcomes.

What We’re Looking For

• Proven experience in operations management, preferably in a community development or youth services environment.
• Strong leadership and team management skills, with a passion for staff development.
• Solid understanding of budget control, resource management, and funding landscapes.
• Experience in risk assessment, safeguarding, and health & safety compliance.
• Ability to create and foster positive stakeholder relationships.
• An excellent communicator and creative thinker who thrives on innovation and adaptability.

Why Join Us?

• Lead and shape services that directly improve lives.
• Work alongside a committed team of staff and volunteers.
• Make a lasting impact in an evolving and forward-thinking organisation.

If you are highly organised and passionate about supporting communities to bring about change, we want to hear from you!

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