Operations Manager

IMPACT EVOLVE | Supply Chain & Operations Experts; Middlesbrough; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading company in the supply chain sector is seeking an Operations Manager to oversee day-to-day warehouse operations in the North East. This hands-on leadership role requires a focus on teamwork, care, and performance. The ideal candidate will have experience in multi-site warehouse management and a strong commitment to health and safety protocols. Join a high-growth brand and help shape the future of operations.

Qualifications

• Experience running warehouse operations across multi-site environments.
• Solid background managing 3PLs and freight partners.
• Health & Safety focus, ideally NEBOSH.

Responsibilities

• Lead warehouse execution from goods in to dispatch across multiple sites.
• Manage Team Leaders and Warehouse Coordinators.
• Own 3PL performance, contracts, and service delivery.

Skills

Leadership

Data Analysis

Health & Safety

Tools

PVX WMS

Job description

Join to apply for the Operations Manager role at IMPACT EVOLVE | Supply Chain & Operations Experts

Join to apply for the Operations Manager role at IMPACT EVOLVE | Supply Chain & Operations Experts

Get AI-powered advice on this job and more exclusive features.

IMPACT EVOLVE | Supply Chain & Operations Experts provided pay range

This range is provided by IMPACT EVOLVE | Supply Chain & Operations Experts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from IMPACT EVOLVE | Supply Chain & Operations Experts

IMPACT EVOLVE | Supply Chain & Operations Consulting for Start-ups, Scale-ups, and SME's.Connecting high growth brands with talent in an authentic…

Operations Manager

IMPACT EVOLVE have exclusively partnered with Leader Online, a high growth DTC brand. We are looking for an Operations Manager to lead day to day warehouse operations across multiple sites in the North East, including Middlesbrough & Hartlepool

This is a hands-on leadership role with serious scope. The business is scaling fast, and they need someone who brings structure, energy and strong values to the operation, someone who can lead with care, build trust on the floor, and drive performance across the board.

The team culture is built around teamwork, care, customer centricity and integrity. These aren’t buzzwords they show up in how decisions are made, how teams are supported, and how success is measured.

What the role covers:

• Operational Control: Lead warehouse execution from goods in to despatch across multiple sites, ensuring the whole network runs like clockwork.
• People Leadership: Manage Team Leaders and Warehouse Co-ordinators, build a strong team culture, and hold performance to a high bar with clarity and compassion.
• 3PL Oversight: Own 3PL performance, contracts and service delivery.
• Inventory Management: Maintain accuracy, improve space efficiency, and deliver on SLAs.
• Health & Safety: Zero tolerance for non-compliance. Own safety protocols, training and audits.
• Continuous Improvement: Tackle cost, service and efficiency proactively. Bring ideas, data and drive.
• Cross-functional Collaboration: Work closely with supply chain and commercial teams to raise standards and sharpen service.
• KPI Ownership: Define, track and deliver against core operational metrics OTIF, pick accuracy, safety, cost-to-serve and more.

What’s needed:

• Experience running warehouse operations across multi-site environments, ideally DTC, eCom or high-volume B2C
• A solid background managing 3PLs and freight partners.
• Clear, credible leadership – teams trust your judgement and know where they stand
• Confident with data, reporting, and operational systems – PVX WMS experience is a bonus
• Health & Safety focus – ideally NEBOSH
• A process thinker with a sharp eye for improvement and cost control
• Someone who listens first, acts decisively, and doesn’t lose sight of the people at the centre of the operation

The offer:

• Full-time, on-site role (5 days/week)
• Opportunity to shape the future of operations in a high-growth, values-led brand
• Autonomy to lead and deliver with impact

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain, Distribution, and Management

• Industries

  Retail, Warehousing and Storage, and Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at IMPACT EVOLVE | Supply Chain & Operations Experts by 2x

Sign in to set job alerts for “Operations Manager” roles.

Middlesbrough, England, United Kingdom 1 day ago

Middlesbrough, England, United Kingdom 1 week ago

Middlesbrough, England, United Kingdom 1 week ago

Middlesbrough, England, United Kingdom 4 days ago

Middlesbrough, England, United Kingdom £28,000.00-£36,000.00 3 weeks ago

Middlesbrough, England, United Kingdom 2 days ago

Middlesbrough, England, United Kingdom £22,000.00-£28,000.00 3 weeks ago

Graduate Management Trainee - Middlesbrough

Middlesbrough, England, United Kingdom 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.