Operations Manager

HENI; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading arts technology business is seeking a Senior Operations Manager to enhance operational efficiency and manage various business processes. The role involves building relationships, problem-solving, and supporting the leadership team in commercial decisions. Flexible work options and a competitive salary are offered.

Benefits

Flexible and remote work options

Opportunities for growth and development

Competitive salary and benefits package

Qualifications

• 5+ years of operations management experience in a fast-paced environment.
• Demonstrable commercial experience in a similar role.

Responsibilities

• Support the senior leadership team in making commercial decisions.
• Implement operational processes to improve efficiency.
• Handle negotiations and assist in managing production cycles.

Skills

Problem Solving

Negotiation

Relationship Building

Commercial Awareness

Job description

Us

HENI is an international arts technology business working with leading artists and estates across publishing, printmaking, digital, film, and art research.

We utilise cutting edge technology and focus on the individual artist and their work, offering art services including printing and reproduction, digital management, events, mounting, logistics, fine art photography, an online art trading platform, and cryptoart using our NFT ecosystem.

We are looking for a senior, experienced Operations Manager to work across a wide range of business processes across HENI.

The Role

A great people person, you'll thrive on building relationships both internally and externally and will help to manage and optimise our day-to-day operations.

You will have proven commercial instincts, be well organised and focused on achieving operational efficiency. You will be someone who enjoys keeping your finger constantly on the pulse across the businesses to achieve great results on time.

This is a very hands-on and varied role and requires someone with proven problem solving skills, together with the commercial experience to help advise the businesses on critical initiatives and opportunities to achieve efficiency savings.

Responsibilities:

• Support the senior leadership team to make commercial decisions across a number of aspects of the business, from production to people management
• Implementing operational processes and procedures to improve business efficiency
• Handle various negotiations adeptly and commercially
• Be able to assist in managing the production cycle of items
• Utilising your existing network, consistently review and optimise our supply base and review new opportunities that arise with suppliers
• Work closely with Finance to monitor cost and margin
• Be involved in budget planning and forecast

The Person:

• 5+ years of operations management experience in a fast-paced environment, ideally from a manufacturing or business operations background
• Demonstrable commercial experience in a similar role
• Knowledge of production and processes
• Strong relationship building skills
• Excellent negotiation ability and commercial awareness
• Concise and straight forward written and verbal communication

What We Offer:

• A dynamic and challenging work environment with opportunities for growth and development
• A culture of innovation and continuous learning
• Flexible and remote work options
• Competitive salary and benefits package