Operations Manager

Nativ Partners; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Nativ Partners in Central London is seeking a Sales Operations & Operational Manager to support the next stage of its growth. You will sit at the heart of the sales team, ensuring day-to-day operations run smoothly and the team stays focused on revenue.

You will coordinate live finance applications, manage documents, maintain CRM records, support brokers with lender communications, and drive process improvements across the sales function as the business scales.

Qualifications

• Highly organized and commercially minded.
• Experience in commercial finance, lending, fintech, financial services or brokerage.
• Ability to operate in a fast-paced, target-driven environment.

Responsibilities

• Coordinate live finance applications from submission to completion.
• Chase and manage supporting documentation.
• Maintain accurate CRM records and sales pipelines.
• Support brokers with deal administration and lender communication.
• Produce sales and pipeline reporting for management.
• Improve internal sales processes and systems.
• Support onboarding and day-to-day coordination across the sales team.
• Manage the smooth running of the London office.
• Act as the central operational point between sales, management and external partners.

Skills

Highly organized

Commercial mindset

Experience in commercial finance

CRM systems

Deal coordination

Reporting

Tools

CRM software

Job description

An opportunity for a fast-growing commercial finance brokerage in Central London that is looking to hire a Sales Operations & Operational Manager to support the next stage of its growth.

The business has built a strong sales function across lead generation and commercial finance broking, and this hire will sit at the centre of the team, making sure the day-to-day operation runs efficiently and that the sales team can stay focused on revenue-generating activity.

This is a broad, hands-on role combining sales operations, deal coordination, office management and process improvement.

You’ll work closely with senior leadership and support a growing team of SDRs and brokers across the full sales process, helping to ensure applications, documents, CRM records, lender submissions and internal processes are managed accurately and efficiently.

Key responsibilities include:

• Coordinating live finance applications from initial submission through to completion
• Chasing and managing supporting documentation
• Maintaining accurate CRM records and sales pipelines
• Supporting brokers with deal administration and lender communication
• Producing sales and pipeline reporting for management
• Improving internal sales processes and systems
• Supporting onboarding and day-to-day coordination across the sales team
• Managing the smooth running of the London office
• Acting as the central operational point between sales, management and external partners

The role would suit someone who is highly organised, commercially minded and comfortable working in a fast-paced, target-driven environment.

Experience within commercial finance, lending, fintech, financial services or a brokerage environment would be highly desirable, although strong candidates from other B2B sales-led businesses will also be considered.

This is not a traditional office management role. The successful candidate will have real ownership of how the sales operation functions and will have the opportunity to grow into a broader Sales Operations Manager / Head of Sales Operations position as the business continues to scale.