Operations Manager

Foundation Recruitment; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company is seeking an Operations Manager to oversee the seamless delivery of estate services. The role involves managing maintenance, championing sustainability goals, and ensuring a safe and innovative environment for the community. Ideal candidates will possess strong leadership and stakeholder management skills, with a proactive mindset towards continuous improvement.

Qualifications

• Proven experience in operational management within a mixed-use environment.
• Strong understanding of ESG and sustainability principles.

Responsibilities

• Oversee day-to-day operational management of the estate.
• Lead on sustainability initiatives and ESG reporting.
• Develop and implement innovative solutions for estate operations.

Skills

Stakeholder Management

Leadership

Proactive Mindset

ESG Awareness

Education

Operational Management Experience

Job description

Direct message the job poster from Foundation Recruitment

Facilities Management & Placemaking Recruitment Expert

This unique estate blends residential, retail, and public realm spaces and is designed to foster a strong sense of community.

As Operations Manager, you will be responsible for the seamless delivery of all estate services and operations. From overseeing maintenance and service providers to championing ESG and sustainability goals, you’ll ensure the estate remains a safe, welcoming, and innovative environment for residents, visitors, and retailers alike. You’ll work closely with internal stakeholders, service partners, and the local community, delivering best-in-class operational standards with a hands-on, proactive approach.

What We’re Looking For -

We're seeking a confident and capable individual who can lead from the front. You’ll be expected to bring fresh thinking, spot opportunities for innovation, and be a driving force behind continuous improvement across the estate.

Key traits we’re looking for include:

• Strong relationship and stakeholder management skills – a people person who thrives in a community setting.
• ESG-savvy – aware of the latest environmental and social trends, with a passion for sustainable, responsible operations.
• A proactive mindset – full of ideas and not afraid to challenge the status quo.
• Robust leadership – someone who can take charge, make decisions, and inspire confidence in others.

Key Responsibilities

• Oversee day-to-day operational management of the estate (residential, retail, and public realm).
• Lead on sustainability initiatives and ESG reporting in line with estate goals.
• Develop and implement innovative solutions that enhance estate operations and resident experience.
• Foster a strong sense of community through regular engagement with stakeholders and residents.
• Ensure full compliance with H&S, risk assessments, and statutory obligations.
• Project Management

Qualifications & Experience

• Proven experience in operational management within a mixed-use or community-based environment.
• Knowledge of residential, commercial and public realm operations.
• Strong understanding of ESG and sustainability principles.
• Excellent team leadership and project management skills.

Why Join?

This is more than a traditional FM role. You’ll be joining a forward-thinking client looking to create a thriving, sustainable, and innovative community in Surrey. It’s an opportunity to take ownership of a unique development and make a real impact.

Please send your CV to [e-mail]

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Facilities Services

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