Operations Manager

Mark Allen Group; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Tailored mentorship

Training opportunities

Access to initiatives that shape industries

Job summary

A leading events and media company in Greater London is seeking an experienced Operations Manager to oversee the delivery of up to 10 conferences annually. You will manage event operations, including budget creation, venue coordination, and stakeholder communication. Ideal candidates will have at least 2 years’ experience in event logistics and strong organisational skills. This role offers a hybrid work environment and various development opportunities.

Qualifications

• Min 2 years of coordinating operational logistics for events.
• Familiarity with budget management and reconciliation.
• Exposure to international events and travel.

Responsibilities

• Lead the operational delivery of 8–10 conferences and exhibitions per year.
• Create and manage operational budgets throughout the event planning.
• Conduct venue research, coordinate bookings, and oversee contractor management.

Skills

Organisational skills

Project management skills

Communication skills

Stakeholder management

Budget management

Tools

Event registration platforms

AV management tools

Job description

Operations Manager – Conferences & Events

Company benefits. Hybrid (Location: 3 days in our Herne Hill office).

Are you passionate about delivering seamless, high-impact events? Join us as Operations Manager to oversee conferences from planning to onsite delivery, combining organisation, problem‑solving, and stakeholder coordination. Gain hands‑on experience across diverse sectors, including food, HR, healthcare, defence, engineering, and industrial exhibitions, managing everything from full event operations to exhibitor‑led activities.

As Operations Manager, you’ll:

• Lead the operational delivery of 8–10 conferences and exhibitions per year, managing every stage from initial planning to final onsite execution.
• Create and manage operational budgets throughout the event planning and through to post‑event reconciliation.
• Travel globally to support international events and ensure operational excellence.
• Conduct venue research, coordinate bookings, and oversee contractor management, including AV, signage, and furniture.
• Manage conference delegate registration platforms and badge‑printing software, both pre‑event and onsite.
• Manage exhibitor communication for 10–200 exhibitors, from compilation of the exhibitor manual to onsite coordination.
• Coordinate onsite catering, travel, and accommodation for delegates and internal teams.
• Schedule and manage on‑site teams to ensure smooth event delivery.
• Reconcile post‑event budgets and support reporting.
• Oversee 10–50 tabletop exhibitors per event, managing pre‑event communication and onsite coordination.

What we’re looking for:

• Strong organisational and project management skills with the ability to deliver multiple events simultaneously.
• Excellent communication and stakeholder management skills, including liaising with venues, contractors, and exhibitors.
• Min 2 years of coordinating operational logistics for events, including registration platforms, catering, and team scheduling.
• Exposure to international events and travel.
• Familiarity with budget management and reconciliation processes.
• Knowledge of AV and exhibition management tools.

If you don’t tick every box but bring transferable skills and fresh thinking, we’d still love to hear from you.

What we offer

• Work in a hybrid environment with your team for three days.
• Access tailored mentorship, training, and development opportunities.
• Contribute to initiatives that shape industries and audiences.
• Thrive in a culture rooted in passion, creativity, fairness, and growth.

How to apply

• Upload your application.
• Provide a recommendation/reference (optional).

Right to Work: Applicants must have the right to live and work in the UK. We do not offer visa sponsorship.

Our commitment to diversity: We value diverse perspectives. Even if your background isn’t a perfect match, if you’re excited by our mission/industry, we want to hear from you.

About Us: For more than 40 years, Mark Allen Group has been shaping industries and connecting communities worldwide. From healthcare and education to agriculture, tech, and critical communications, our events and media give professionals the insights and connections they need to make a difference. We’re passionate about fresh ideas, champion fairness and creativity, and support our people to grow, explore, and succeed.