Operations Manager

People First (Recruitment) Ltd; Greater London; On-site; GBP 27,000 - 32,000; Full time

Job summary

People First (Recruitment) Ltd is seeking an Operations Manager for a London-based trading company specialising in unique Japanese products. The role focuses on managing day-to-day operations, stock, orders and deliveries, and supporting e-commerce activities.

You will liaise with suppliers and customers, maintain accurate records, monitor stock levels, and help drive process improvements in a hands-on, proactive manner.

Qualifications

• Experience in operations, order management, or supply chain.
• E-commerce experience desirable.
• Good Excel and MS Office skills.
• Strong organisational and time-management skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Comfortable working with suppliers, customers and external partners.

Responsibilities

• Manage day-to-day operational activities, including stock, orders and deliveries.
• Manage inventory levels and ensure products are available when required.
• Handle purchase orders, sales orders, invoicing and delivery arrangements.
• Liaise with suppliers, customers and logistics partners to ensure smooth operations.
• Support the company's E-commerce operations, including order processing, stock updates and customer enquiries.
• Maintain accurate product, stock and order records.
• Monitor stock levels and identify potential shortages or overstock issues.
• Support product launches, promotions and other commercial activities.
• Help improve operational processes and ensure efficient day-to-day business operations.
• Work closely with the management team and other departments to support the continued growth of the business.

Skills

Organisational skills

Time management

Communication skills

Problem solving

Attention to detail

Tools

MS Excel

Microsoft Office

Job description

Operations Manager - Japanese Trading Company

Salary: £27,000-£32,000 per annum (depending on experience and skills)

Location: London

Job status: Permanent

Working hours: Monday-Friday, 9:00-17:00

Working arrangement: Office-based, Monday-Friday

Start date: ASAP

Our client is a trading company specialising in unique Japanese products, and is looking for an Operations Manager to support its growing UK business.

Operations Manager - Responsibilities:

• Manage day-to-day operational activities, including stock, orders and deliveries.
• Manage inventory levels and ensure products are available when required.
• Handle purchase orders, sales orders, invoicing and delivery arrangements.
• Liaise with suppliers, customers and logistics partners to ensure smooth operations.
• Support the company's E-commerce operations, including order processing, stock updates and customer enquiries.
• Maintain accurate product, stock and order records.
• Monitor stock levels and identify potential shortages or overstock issues.
• Support product launches, promotions and other commercial activities.
• Help improve operational processes and ensure efficient day-to-day business operations.
• Work closely with the management team and other departments to support the continued growth of the business.

Operations Manager - Requirements:

• Previous experience in operations, order management, supply chain, stock control or a similar role.
• Experience managing stock of B2C products would be advantageous.
• E-commerce experience would be highly desirable.
• Strong organisational and time-management skills, with excellent attention to detail.
• Good communication and problem-solving skills.
• Comfortable working with suppliers, customers and external partners.
• Good Excel and general Microsoft Office skills.
• Proactive, reliable and hands-on approach to work.
• An interest in Japanese culture and products.
• Japanese language skills would be an advantage, but are not essential.