Japanese-speaking Shop Manager

Centre People Appointments; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Centre People Appointments represents a Japanese ramen restaurant in central London seeking a Japanese-speaking Shop Manager to oversee the day-to-day operation of the restaurant.

The successful candidate will lead, train and supervise staff, manage costs and stock, handle cash procedures, monitor labour, establish service standards, and ensure high levels of customer satisfaction while maintaining strict health and safety compliance in a busy dining environment.

Qualifications

• Several years of supervisory experience in food service, restaurant, or hospitality.
• Business level of fluency in Japanese and English.
• Strong leadership and team management skills.
• Ability to manage multiple responsibilities in a busy environment.

Responsibilities

• Manage the day-to-day operation of the restaurant and ensure a high standard of customer service.
• Lead, supervise and train restaurant staff
• Support staff recruitment and manage daily staff performance
• Handle cash management and related procedures
• Manage stock levels, purchasing and supplier orders
• Monitor labour costs and support profitability improvement
• Maintain high levels of customer satisfaction and handle customer complaints
• Establish service standards and implement efficient workflows
• Ensure compliance with health, safety and food hygiene regulations
• Carry out and monitor risk assessments
• Assist with catering sales and services
• Assist with food preparation and presentation as required

Skills

Japanese language

Team management

Customer service

Cost control

Education

Hospitality/food service management qualification

Job description

A Japanese ramen restaurant in central London is looking for a Japanese-speaking Shop Manager to oversee the day-to-day operation of the restaurant.

The successful individual will be responsible for managing the team, maintaining high standards of customer service, controlling costs and stock, and ensuring smooth and efficient restaurant operations.

The ideal individual will have previous supervisory experience within the food service or hospitality industry, strong leadership skills, and the ability to manage a busy restaurant environment.

(Ref: KF47636 - Please include this when making any enquiries.)

Main Responsibilities

• Manage the day-to-day operation of the restaurant and ensure a high standard of customer service
• Lead, supervise and train restaurant staff
• Support staff recruitment and manage daily staff performance
• Handle cash management and related procedures
• Manage stock levels, purchasing and supplier orders
• Monitor labour costs and support profitability improvement
• Maintain high levels of customer satisfaction and handle customer complaints appropriately
• Establish service standards and implement effective operational workflows
• Ensure compliance with health, safety and food hygiene regulations
• Carry out and monitor relevant risk assessments
• Support negotiations relating to catering sales and services
• Assist with food preparation and presentation as required

Ideal Candidate

• Several years of supervisory experience within the food service, restaurant or hospitality industry
• Business level of fluency in Japanese and English
• Strong leadership and team management skills
• Ability to manage multiple responsibilities in a busy working environment
• Flexible approach to working evenings and weekends
• Able to obtain the appropriate licence required for the sale of alcoholic beverages
• Relevant health and safety and food hygiene certification
• Knowledge of carrying out and monitoring relevant risk assessments
• A qualification or completed programme in hospitality or food service management would be advantageous
• Strong interest in food and the hospitality industry

Conditions

• Location: Central London
• Working Style: office based
• Job Type: full-time
• Working Hours: 48 hours per week
• Start: ASAP

*Visa support may be considered depending on experience.

If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.