Operations Manager

HelloFresh; East Midlands; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

70% off HelloFresh or Green Chef boxes

Company pension scheme

Gym membership

Bupa private medical insurance

Mental health support

Dog friendly office (London site only)

Eye care scheme

Cycle to work scheme

Group Life Assurance

Job summary

HelloFresh is looking for an Operations Manager to oversee the successful shifts in Spondon, Derby. You’ll be responsible for managing and leading the team, ensuring products are packed perfectly for our customers. The role involves developing talent and enhancing operational performance while ensuring health and safety standards.

Ideal candidates will have experience in operational management and a strong understanding of warehouse environments. Benefits include discounts on HelloFresh products, a pension scheme, and gym membership among others.

Qualifications

• Experience managing a large indirect team in a high-performing operation.
• Demonstrated ability to engage and motivate direct reports and peers.
• Great communication skills and decision-making capabilities.

Responsibilities

• Oversee product receipt through to production and dispatch of customer boxes.
• Lead team of Shift Managers and Team Leaders to achieve shift performance.
• Resolve issues impacting shift performance and customer satisfaction.

Skills

Operational management experience

Warehouse management systems

Health and safety knowledge

Leadership and team development

Strong communication skills

Adaptability to fast-paced environments

Food hygiene understanding

Job description

About The Team

As an Operations Manager, you will work directly with our Senior Operations Manager and will be responsible for the running of successful shifts to ensure you have a skilled, motivated team so that all of our customers' boxes are packed perfectly each and every time. We look for people who demonstrate a real customer obsession, earn trust quickly and have experience in developing the best talent the industry has to offer.

What You Will Be Doing

• Oversee the receipt of our products through to production and dispatch of our customer boxes, through our operation.
• Lead a team of Shift Managers and Team Leaders to deliver shift performance and continuous improvement.
• Deliver the shift in line with our key KPIs surrounding health and safety, quality, food safety, and team culture.
• Dynamically resolve issues to reduce the impact they could have on the performance of the shift and the impact this could have on our customers.
• Develop and empower the operational team through several layers of indirect reports.
• Think outside the box (pun intended) about our business, delivering impactful projects in areas from customer experience to waste management and lean production.
• Stamp your mark on our growing HelloFresh employer brand, recruiting the future of the business.

Who You Are

• Ideally, be from an Operations background with experience in managing a large indirect team in a high-performing operation.
• Experience in working with various warehouse management systems.
• Demonstrated adaptability to a fast-paced and constantly changing environment.
• Propensity to lead from the front, developing those around you to be better than yourself.
• Proven ability to engage and motivate not only direct reports but peers and supporting functions.
• Great communication skills and decision-making capabilities. The logical approach to decision making.
• Energy, enthusiasm, commitment, and a can-do flexible attitude.
• Strong understanding of health and safety and its application in a warehouse/production environment.
• Experience with / strong understanding of a food hygiene environment and automated operations is beneficial.

What You Will Get In Return

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membershipBupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Eye care scheme
• Cycle to work scheme
• Group Life Assurance

Location

Spondon, Derby

Working Schedule

Wednesday to Saturday rotating days and nights every 3 months 7:00 - 7:00

Additional Requirements

To be considered for this role, you’ll need to have the independent right to work in the UK, as we’re unfortunately unable to provide sponsorship at this time.