Operations Manager

Apollo Home Healthcare; Doncaster; On-site; GBP 42,000 - 46,000; Full time

Job summary

A leading healthcare provider in Doncaster is seeking an Operations Manager to oversee a team dedicated to delivering person-centred care. This fast-paced role involves managing care packages, ensuring high-quality service, and adhering to regulations. The ideal candidate will possess strong planning and communication skills, along with a full UK driving licence. Join us to make a difference in the lives of our clients while enjoying a supportive work environment and competitive benefits.

Benefits

25 Days Annual Leave, plus Bank Holidays

Extra day off on your birthday

Bonus Scheme

Loyalty rewards at 3 and 5 years

Refer a friend scheme

Workplace pension

Private healthcare after 6-month probation

Qualifications

• Experience managing care packages in a fast-paced setting.
• Full UK Driving Licence with access to a vehicle.

Responsibilities

• Manage escalation of accidents, incidents, and complaints.
• Recruit and retain care staff for complex care packages.
• Establish and maintain operational procedures.

Skills

Planning

Problem Solving

Communication

Relationship Building

Job description

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Operations Manager, Doncaster, South Yorkshire

Job details

Job Ref: JL-0525-10652

Annual Salary: £42,000-£46,000 per annum

Location: Doncaster, South Yorkshire

Work Patterns: Full Time, Driver Required: Yes

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Job Description

Operations Manager

Location: Doncaster, South Yorkshire DN3

Salary: £42,000 - £46,000 per annum, plus bonus

Shifts: Full-time | Monday to Friday

About Us

At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements.

We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.

About This Role

The role of Operations Manager is diverse, fast-paced and plays a crucial role in the operation's success. You will manage a team of dedicated Office Consultants and Clinical Nurse Specialists, working together to implement personalised care packages for our clients. You will be based at your local Apollo office in Doncaster, with occasional travel to clients' homes and other offices.

In This Role, You'll:

• Manage escalation of accidents, incidents, and complaints
• Recruit and retain care staff for complex care packages
• Establish and maintain operational procedures to ensure high-quality service
• Meet budget goals and manage office costs
• Ensure safe service delivery in line with CQC regulations and company policies
• Supervise the safe introduction of new complex packages
• Participate in service assessment meetings
• Transition to Registered Manager after a successful probation

What You’ll Need

• Full UK Driving Licence with access to a vehicle
• Strong planning, rota management, and problem-solving skills
• Experience managing care packages in a fast-paced setting
• Excellent communication and relationship-building skills
• Ability to work under pressure and adapt quickly

What We Offer

• 25 Days Annual Leave, plus Bank Holidays
• Extra day off on your birthday*
• Bonus Scheme
• Loyalty rewards at 3 and 5 years*
• Refer a friend scheme
• Workplace pension
• Private healthcare after 6-month probation

Apply Now

If you're driven, compassionate, and want to deliver life-changing care across the UK, we’d love to hear from you. Please send your CV via this job board.

For more information, contact our Recruitment Team:

Phone: [phone]

Email: [e-mail]

We look forward to hearing from you and welcoming you to Apollo Home Healthcare.

Equality, Diversity & Inclusion

We foster an inclusive environment where everyone is treated with dignity and respect. We welcome applicants from all backgrounds and are committed to equality and diversity. We promote fairness and opportunity for all, regardless of age, gender, disability, ethnicity, religion, beliefs, marital or partnership status, pregnancy, maternity, or sexual orientation. We want every team member to feel valued, thrive, and grow with colleagues from all walks of life.

Why work for Apollo Home Healthcare?

We specialise in highly complex clinical care services delivered in clients' homes. Our nurses, healthcare assistants, and support workers are integral to our high standards of care. In return, you will receive:

• 25 days holiday plus Bank Holidays
• Opportunity to progress and develop in a growing healthcare company

Contact our recruitment team at 01902 847111 or [e-mail] for more information.