Operations Manager

Momentum Security Recruitment; Devon and Torbay; Hybrid; GBP 39,000 - 47,000; Full time

Job summary

Momentum Security Recruitment is seeking an Operations Manager to oversee a portfolio of client sites across the South West from a home/field base. You will lead multi-site teams, conduct welfare checks, and visit sites regularly to ensure service delivery meets client expectations.

The role requires strong people management, process discipline, and excellent time management to drive KPI achievement and compliance. Travel within the region is expected.

Qualifications

• Full driving license holder.
• Experience as a people manager leading teams.
• Highly process-driven with excellent time management.

Responsibilities

• Lead and develop a diverse team across your region.
• Operational responsibility for a portfolio of client sites across the region.
• Conduct and monitor staff appraisals including HR / disciplinary issues.
• Compliance checks.
• Auditing of sites.
• Welfare checks.
• Act as the main point of contact for operational issues.
• Undertake regular site visits to oversee the delivery of services across a number of corporate sites.
• Regular client meetings across your region to ensure maximum client engagement.
• Strive to exceed client KPI's and SLA's.
• Budget management.
• Mobilisation of new sites.
• Ensure compliance with Assignment Instructions and oversee implementation.
• Recruitment, training and development.

Skills

Full driving license

People manager

Process driven

Job description

Operations Manager
Salary: 43,000 + 5,400 Car Allowance
Location: This is a home/field based role with regular visits to sites across your region. As a guide, applicants should live within reach of Exeter, Yeovil, Plymouth, Bridgwater.

We are seeking a quality focused Manager to oversee a portfolio of client sites across the South West region. You will lead teams across several sites and ensure the highest level of service to clients. You will be an effective people manager with the ability to positively engage clients. The key part of the role will see you undertake site visits and conduct welfare checks across the region.

You will have the ability to maintain and develop positive working relationships with your clients and be a confident people manager. With excellent interpersonal & communication skills you will be commercially aware with an attention to detail.

Applicants must meet the following criteria:

• Full driving license holder
• A people manager with experience leading teams
• Very process driven with first class time management skills

Key duties and responsibilities will include:

• Lead and develop a diverse team across your region
• Operational responsibility for a portfolio of client sites across the region
• Conduct and monitor staff appraisals including HR / disciplinary issues
• Compliance checks
• Auditing of sites
• Welfare checks
• Act as the main point of contact for operational issues
• Undertake regular site visits to oversee the delivery of services across a number of corporate sites
• Regular client meetings across your region to ensure maximum client engagement
• Strive to exceed client KPI's and SLA's
• Compliance checks
• Undertake welfare checks across your sites
• Budget management
• Manage the mobilisation of new sites
• Ensure compliance with Assignment Instructions and oversee implementation
• Recruitment, training and development