Operations Manager

DP World; Coventry; On-site; GBP 42,000 - 56,000; Full time

Job summary

DP World Coventry 220 is seeking an experienced Operations Manager to lead a fast-paced warehouse operation at Segro Park. You will develop and manage Team Leaders and Supervisors, ensuring safe, efficient and customer-focused performance across multiple clients.

You will drive KPIs for productivity, quality, service and cost, lead continuous improvement initiatives, and collaborate with Quality, Health & Safety, Finance and site leadership to deliver exceptional service in a dynamic environment.

Qualifications

• Experience leading warehouse or contract logistics operations in an Operations Manager capacity.
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• Experience with WMS and Microsoft Office.
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• Experience with new site/customer launches would be highly desirable.
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• A passion for continuous improvement and delivering measurable results.
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• Excellent communication and stakeholder management skills.
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• Ability to make informed decisions in a fast-paced operational environment.
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• Proactive, organized and collaborative approach with a strong focus on safety and customer service.

Responsibilities

• Lead the day-to-day warehouse operation, ensuring safe, efficient and customer-focused performance.
• Manage and develop Team Leaders and Supervisors, creating an engaged and high-performing team.
• Deliver operational KPIs across productivity, quality, service and cost.
• Drive continuous improvement initiatives that enhance operational performance.
• Monitor warehouse processes, inventory and administrative functions to ensure operational excellence.
• Build strong relationships with customers and act as the operational lead for customer-related activities.
• Work collaboratively with Quality, Health & Safety, Finance and wider site leadership teams.

Skills

Warehouse operations leadership

People leadership & coaching

WMS experience

Microsoft Office

Site launches experience

Continuous improvement

Communication & stakeholder mgmt

Decision making in fast-paced env

Safety & customer service orientation

Tools

WMS

Microsoft Excel

Job description

DP World are looking for a Operations Manager for our new multi-user operation Coventry 220 based in Segro Park. This is an exciting opportunity to lead a fast-paced warehouse operation, inspire high-performing teams and play a key role in delivering exceptional service for multiple customers

About the role:

• Lead the day-to-day warehouse operation, ensuring safe, efficient and customer-focused performance.

• Manage and develop Team Leaders and Supervisors, creating an engaged and high-performing team.

• Deliver operational KPIs across productivity, quality, service and cost.

• Drive continuous improvement initiatives that enhance operational performance.

• Monitor warehouse processes, inventory and administrative functions to ensure operational excellence.

• Build strong relationships with customers and act as the operational lead for customer-related activities.

• Work collaboratively with Quality, Health & Safety, Finance and wider site leadership teams.

Your Key Skills

• Experience leading warehouse or contract logistics operations inan Operations Manager capacity

• Strong people leadership and coaching skills.

• Experience working with Warehouse Management Systems (WMS) and Microsoft Office.

• Experience with new site/customer launches would be highly desireable

• A passion for continuous improvement and delivering measurable results.

• Excellent communication and stakeholder management skills.

• The ability to make informed decisions in a fast-paced operational environment.

• A proactive, organised and collaborative approach with a strong focus on safety and customer service.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

#LI-DO1