Launch Operations Lead (Contract Logistics)

DP World; Coventry; On-site; GBP 75,000 - 110,000; Full time

Job summary

DP World in the United Kingdom is seeking an experienced Launch Operations Lead to drive end-to-end client implementations and major transformations across Europe. You will lead launches, coordinate cross-functional teams and ensure readiness from design to go-live, while growing a team of Launch Leads and specialists in a fast-paced environment.

The role emphasizes operational excellence, collaboration with customers, IT, engineering and commercial teams, and ongoing improvement of processes

Qualifications

• Experience delivering complex logistics implementations.
• Proven leadership in contract logistics or warehousing.
• Strong knowledge of warehouse operations and automation.
• Experience managing cross-functional projects with senior stakeholders.
• Excellent communication and stakeholder management.

Responsibilities

• Lead end-to-end operational launches for new client implementations and transformations.
• Manage readiness across design, build, deployment, stabilisation and handover.
• Lead and develop a team of Launch Leads and Operations Launch Specialists.
• Partner with customers, Operations, IT, Engineering and Commercial teams to deliver implementations.
• Drive process design, operational excellence and continuous improvement.
• Lead systems implementation, UAT and go-live readiness.
• Support warehouse automation and technology deployments (FAT/SAT).
• Manage implementation risks, budgets, performance and stakeholder expectations.

Skills

Operational leadership

Contract logistics leadership

Large-scale launches

Warehouse operations

Cross-functional projects

Stakeholder management

Fast-paced environments

Job description

At DP World, we're looking for an experienced Launch Operations Lead to lead the successful delivery of new customer contract logistics implementations, business expansions and large-scale operational transformations across Europe.

About The Role

• Lead end-to-end operational launches for new customer implementations and business transformations.
• Manage operational readiness across every project phase, from design and build through to deployment, stabilisation and BAU handover.
• Lead and develop a team of Launch Leads and Operations Launch Specialists.
• Partner with customers, Operations, IT, Engineering and Commercial teams to deliver seamless implementations.
• Drive process design, operational excellence and continuous improvement.
• Lead systems implementation, User Acceptance Testing (UAT) and operational go-live readiness.
• Support warehouse automation and technology deployments, including FAT, SAT and commissioning activities.
• Manage implementation risks, budgets, performance and stakeholder expectations throughout the project lifecycle.

Your Key Skills

• Proven operational leader with experience delivering complex logistics implementations and leading high-performing teams
• Extensive leadership experience within contract logistics, warehousing, manufacturing or supply chain operations.
• Successful track record delivering large-scale operational launches, start-ups or transformation programmes.
• Strong knowledge of warehouse operations, WMS, automation and supply chain processes.
• Experience managing cross-functional projects and engaging senior customer stakeholders.
• Excellent leadership, communication and stakeholder management skills.
• The ability to thrive in fast-paced, customer-focused environments while balancing multiple priorities.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW