Launch Operations Lead (Contract Logistics)

DP World; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Market-competitive compensation

Job summary

DP World is seeking an experienced Launch Operations Lead to drive delivery of new contract logistics implementations, business expansions, and large-scale transformations across Europe. You will oversee multi-site launches from concept through to go-live and stabilisation, working with customers and cross-functional teams to ensure safe, on-time, within-budget delivery to the highest standards.

The role emphasizes leadership of Launch Leads and Specialists, collaboration with Operations, IT,

Qualifications

• Proven operational leader with experience delivering complex logistics implementations and leading high-performing teams.
• Extensive leadership experience within contract logistics, warehousing, manufacturing or supply chain operations.
• Successful track record delivering large-scale operational launches, start-ups or transformation programmes.
• Strong knowledge of warehouse operations, WMS, automation and supply chain processes.
• Experience managing cross-functional projects and engaging senior customer stakeholders.
• Excellent leadership, communication and stakeholder management skills.
• The ability to thrive in fast-paced, customer-focused environments while balancing multiple priorities.

Responsibilities

• Lead end-to-end operational launches for new customer implementations and business transformations.
• Manage operational readiness across every project phase, from design and build through to deployment, stabilisation and BAU handover.
• Lead and develop a team of Launch Leads and Operations Launch Specialists.
• Partner with customers, Operations, IT, Engineering and Commercial teams to deliver seamless implementations.
• Drive process design, operational excellence and continuous improvement.
• Lead systems implementation, User Acceptance Testing (UAT) and operational go-live readiness.
• Support warehouse automation and technology deployments, including FAT, SAT and commissioning activities.
• Manage implementation risks, budgets, performance and stakeholder expectations throughout the project lifecycle.

Job description

At DP World, we're looking for an experienced Launch Operations Lead to lead the successful delivery of new customer contract logistics implementations, business expansions and large-scale operational transformations across Europe. This is a high-profile leadership role where you'll oversee complex, multi-site launches from concept through to go-live and operational stabilisation. Working with customers and cross-functional teams, you'll ensure every implementation is delivered safely, on time, within budget and to the highest operational standards.

About The Role

• Lead end-to-end operational launches for new customer implementations and business transformations.
• Manage operational readiness across every project phase, from design and build through to deployment, stabilisation and BAU handover.
• Lead and develop a team of Launch Leads and Operations Launch Specialists.
• Partner with customers, Operations, IT, Engineering and Commercial teams to deliver seamless implementations.
• Drive process design, operational excellence and continuous improvement.
• Lead systems implementation, User Acceptance Testing (UAT) and operational go-live readiness.
• Support warehouse automation and technology deployments, including FAT, SAT and commissioning activities.
• Manage implementation risks, budgets, performance and stakeholder expectations throughout the project lifecycle.

Your Key Skills

• Proven operational leader with experience delivering complex logistics implementations and leading high-performing teams
• Extensive leadership experience within contract logistics, warehousing, manufacturing or supply chain operations.
• Successful track record delivering large-scale operational launches, start-ups or transformation programmes.
• Strong knowledge of warehouse operations, WMS, automation and supply chain processes.
• Experience managing cross-functional projects and engaging senior customer stakeholders.
• Excellent leadership, communication and stakeholder management skills.
• The ability to thrive in fast-paced, customer-focused environments while balancing multiple priorities.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW