Operations Manager

Arvato; Corby; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Pension contribution

Life assurance 4x Salary

Employee Assistance Programme

Employee Discount Scheme

Free Parking

25 days annual leave + 8 bank holidays

Job summary

Arvato in Corby is seeking an experienced Operations Manager to lead a warehouse operation, driving customer service, safety and performance. You will coach Supervisors and teams to deliver KPI targets in a fast-paced logistics environment.

The role requires strong leadership, data-driven decision making and a collaborative approach with customers and internal stakeholders. Competitive benefits include generous leave, pension, life assurance and wellbeing perks.

Qualifications

• Experience leading warehouse operations or logistics teams.
• Proven ability to coach, motivate and develop high-performing teams.
• Experience managing KPIs, SLAs and customer expectations.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities with a data-driven approach.

Responsibilities

• Lead day-to-day warehouse operations and ensure customer service levels and KPIs are met.
• Coach and inspire Operations Supervisors and staff to maximise performance and engagement.
• Drive health and safety culture and ensure compliance with policies and legal requirements.
• Monitor performance, analyze data and implement improvements to productivity and quality.
• Build strong relationships with customers and internal stakeholders for operational excellence.

Skills

Leadership

KPI management

Data analysis

Stakeholder mgmt

WMS

MS Office

Tools

WMS

Microsoft Office

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Location: Corby

Salary: Up to £44,000 per annum (dependent on experience)

Hours: Monday to Friday, 40 hours per week

About the Role

At Arvato, we are committed to delivering operational excellence for our customers through innovation, collaboration and exceptional service. We are looking for an experienced Operations Manager to lead one of our warehouse operations at our Corby site.

This is an excellent opportunity for a motivated and people-focused leader who thrives in a fast-paced logistics environment and has a proven track record of driving performance, developing teams and delivering outstanding customer service.

Your Tasks

• Lead and manage the day-to-day warehouse operation, ensuring customer service levels and operational KPIs are consistently achieved.
• Develop, coach and inspire your Operations Supervisors and operational colleagues to maximise performance and engagement.
• Drive a strong health and safety culture, ensuring compliance with company policies and legal requirements.
• Monitor operational performance, analysing data and implementing improvement initiatives to increase productivity, quality and efficiency.
• Build effective relationships with customers and internal stakeholders to ensure operational excellence and customer satisfaction.
• Manage labour planning and resource allocation to meet changing business demands.
• Lead continuous improvement projects using Lean methodologies and best practice principles.
• Ensure compliance with all operational processes, quality standards and contractual requirements.
• Support the delivery of business objectives through effective planning, problem solving and decision making.

Qualifications

We’re looking for someone who has:

• Previous experience in an Operations Manager role within a warehouse, logistics or supply chain environment.
• Strong leadership experience with the ability to coach, motivate and develop high-performing teams.
• Experience managing KPIs, SLAs and customer expectations.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities with a data-driven approach.
• Experience of Warehouse Management Systems (WMS) and Microsoft Office applications.
• A passion for continuous improvement and operational excellence.
• The ability to work collaboratively within a dynamic and fast-moving environment.

Additional Information

• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Benefit Hub
• Free Parking

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.