Operations Manager

HL Services; City of Edinburgh; On-site; GBP 40,000 - 55,000; Full time

Job summary

Une entreprise de services paysagers recherche un Operations Manager basé à Édimbourg. Le rôle comprend la supervision des activités de l'équipe, la gestion des chaînes d'approvisionnement, et la communication avec les clients. Vous serez responsable de l'optimisation des opérations, du respect des réglementations, et de la coordination avec divers départements pour garantir l'efficacité des projets.

Qualifications

• Expérience en gestion et coordination d'équipes.
• Connaissance des normes de santé et sécurité.
• Compétences en communication client.

Responsibilities

• Gérer les activités de l'équipe paysagère.
• Collaborer avec plusieurs départements.
• Surveiller l'allocation des ressources et l'état des équipements.
• S'assurer du respect des réglementations de santé et sécurité.

Skills

Gestion d'équipe

Gestion de la chaîne d'approvisionnement

Communication avec les clients

Gestion de la santé et sécurité

Planification de projets

Job description

Role Title: Operations Manager

Employee:

General Duties and Responsibilities:

• Manage and oversee the activities of the Landscape Team to ensure efficient and effective operations.
• Collaborate with the Design, Landscape, Finance, Marketing, and Horticulture teams.

Job Description:

Resource Management

Responsibility for overseeing the allocation of manpower, equipment, and materials to ensure optimal utilization and efficiency on site. Develop project schedules, workflows, and procedures to streamline operations and maximize productivity.

Supply Chain Management

Work closely with material suppliers, plant hire companies, specialist manufacturers, and subcontractors to ensure timely delivery and minimize costs.

Fleet Management

Ensure all company vehicles are routinely serviced and MOT'd. Conduct daily maintenance checks on company vehicles and hired equipment. Keep an inventory and ensure hired fleet vehicles are insured.

Equipment Management

Ensure all company equipment is serviced, maintained, and safe for use. Keep an inventory of tools with serial numbers. Manage repairs via suppliers, source quotations for new machinery, and seek updated cost lists from hire suppliers for competitive pricing.

Compliance and Risk Management

Develop and implement policies to mitigate risks. Ensure compliance with health and safety regulations on-site, in the office, and in vehicles. Develop policies as new H&S packages are adopted.

Specific Roles:

Scheduling

• Schedule projects, both long-term and daily.
• Ensure new projects are entered into the long-term schedule.
• Produce weekly schedules for the Landscape teams and delegate tasks.
• Update weekly schedules to reflect staff absences and on-site personnel.

Projects

• Allocate hired machinery/plant appropriately for each project.
• Ensure timely delivery of materials, pre-order where necessary.
• Organize labor delegation to optimize skills and efficiency.
• Note and undertake snagging issues.
• Conduct pre-project meetings with foremen.

Client Communication

• Communicate with clients before, during, and after projects.
• Inform clients of any changes during the project.
• Provide weekly reports to clients.
• Serve as the first point of contact for site-related matters; refer design inquiries to the Project Lead.

Office Assistance

• Assist with drawing up invoice summaries for the Accounts Department.
• Participate in weekly Operations meetings.
• Maintain action logs, material orders, and snagging updates.

Staff Reviews

• Assist a company Director with staff reviews, including three-month reviews for new hires and annual reviews for long-term employees.
• Keep records and report training or development requests.

Health and Safety

• Liaise with outsourced safety advisors.
• Create and review health and safety policies.
• Implement procedures and undertake safety training.

You may be required to perform other roles and collaborate across departments to ensure the company's successful operations.