Operations Manager

Ten Human Resources; Caddington; On-site; GBP 42,000 - 65,000; Full time

Job summary

Ten Human Resources is seeking an Operations Manager to coordinate day-to-day functions across our production facility and office operations. This hands-on leadership role is ideal for someone who thrives in fast-paced environments and understands manufacturing dynamics.

You will own the smooth running of operations, liaising between manufacturing and office teams to ensure reliable delivery, quality, and service. A proactive, organized leader with strong communication is essential.

Qualifications

• Proven experience in manufacturing operations.
• Understanding of production flow, quality control, and scheduling.
• Experience overseeing office-based functions such as processing, estimating, and customer service.
• Coordinate multi-disciplinary teams in a fast-paced environment.
• Structured, solutions-focused approach with excellent communication skills.

Responsibilities

• Production coordination — Oversee daily manufacturing activities, ensuring output, quality, and efficiency.
• Workflow management — Plan, schedule, and optimise production through the production manager to meet customer deadlines.
• Office operations — Liaise with processing, estimating, order management, and customer service teams.
• Cross-functional leadership — Ensure seamless communication between factory and office functions.
• Continuous improvement — Identify opportunities to streamline processes and enhance performance.
• Health & safety oversight — Maintain compliance and promote a safe working environment.
• Customer focus — Support strong relationships through reliable delivery and responsive service.

Skills

Operations leadership

Manufacturing background

Team coordination

Communication skills

Job description

The Company

We are a dynamic, expanding specialist glass and glazing manufacturer supplying trade, commercial, and bespoke markets. With continued investment in technology, automation, and customer service, we are now seeking an Operations Manager to coordinate and elevate all day‑to‑day functions across our production facility and office operations.

The Role

As the Operations Manager you will take ownership of the smooth running of the entire operation — from manufacturing workflow, liasing with the Production team to customer‑facing office functions. This is a hands‑on leadership role suited to someone who thrives in fast‑paced environments and understands the unique demands a production environment.

Key Responsibilities

• Production coordination — Oversee daily manufacturing activities, ensuring output, quality, and efficiency
• Workflow management — Plan, schedule, and optimise production through the production manager to meet customer deadlines
• Office operations — Liase with the processing, estimating, order management, and customer service teams.
• Cross‑functional leadership — Ensure seamless communication between factory and office functions
• Continuous improvement — Identify opportunities to streamline processes and enhance performance
• Health & safety oversight — Maintain compliance and promote a safe working environment
• Customer focus — As the Operations Manager you will support strong relationships through reliable delivery and responsive service

About You

You're an organised, proactive operations leader with a manufacturing background and can demonstrate the ability to coordinate multiple moving parts.

Essential Experience

• As the Operations Manager you have proven experience in manufacturing operations, this could be in any structured manufacturing environment, an understanding of glass and glazing would be great, but not essential.
• Strong understanding of production flow, quality control, and scheduling
• Experience overseeing office‑based functions such as processing, estimating, and customer service
• Confident managing multi‑disciplinary teams in a fast‑paced environment
• A structured, solutions‑focused approach with excellent communication skills

What We Offer

• Competitive salary and benefits, with excellent growth potential.
• A growing, well‑invested business with strong market demand
• The opportunity to shape and develop operational processes
• A supportive leadership team and a role with genuine influence