Operations Manager

Ten Human Resources; Watford; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Growth potential

Employee benefits

Influence on process

Job summary

Ten Human Resources is seeking an Operations Manager for a specialist glass and glazing manufacturer in Watford. You will oversee end-to-end production workflow, coordinate between manufacturing and office functions, and lead a multidisciplinary team in a fast-paced environment.

You will drive continuous improvement, ensure health and safety compliance, and maintain strong customer delivery through reliable operations. A proactive, structured leader with manufacturing experience will excel.

Qualifications

• Proven experience in manufacturing operations.
• Strong understanding of production flow, quality control and scheduling.
• Experience overseeing office-based functions such as processing, estimating and customer service.
• Confident managing multi-disciplinary teams in a fast-paced environment.
• Structured, solutions-focused approach with excellent communication skills.

Responsibilities

• Oversee daily manufacturing activities, ensuring output, quality and efficiency.
• Plan, schedule and optimise production via the production manager to meet deadlines.
• Coordinate with processing, estimating, order management and customer service teams.
• Ensure seamless communication between factory and office functions.
• Identify opportunities to streamline processes and improve performance.
• Maintain health and safety compliance across the operation.
• Support strong customer relationships through reliable delivery and responsive service.

Skills

Manufacturing operations

Production flow

Quality control

Scheduling

Office-based coordination

Team leadership

Communication

Job description

The Company

We are a dynamic, expanding specialist glass and glazing manufacturer supplying trade, commercial, and bespoke markets. With continued investment in technology, automation, and customer service, we are now seeking an Operations Manager to coordinate and elevate all day‑to‑day functions across our production facility and office operations.

The Role

As the Operations Manager you will take ownership of the smooth running of the entire operation — from manufacturing workflow, liasing with the Production team to customer‑facing office functions. This is a hands‑on leadership role suited to someone who thrives in fast‑paced environments and understands the unique demands a production environment.

Key Responsibilities

• Production coordination — Oversee daily manufacturing activities, ensuring output, quality, and efficiency
• Workflow management — Plan, schedule, and optimise production through the production manager to meet customer deadlines
• Office operations — Liase with the processing, estimating, order management, and customer service teams.
• Cross‑functional leadership — Ensure seamless communication between factory and office functions
• Continuous improvement — Identify opportunities to streamline processes and enhance performance
• Health & safety oversight — Maintain compliance and promote a safe working environment
• Customer focus — As the Operations Manager you will support strong relationships through reliable delivery and responsive service

About You

You're an organised, proactive operations leader with a manufacturing background and can demonstrate the ability to coordinate multiple moving parts.

Essential Experience

• As the Operations Manager you have proven experience in manufacturing operations, this could be in any structured manufacturing environment, an understanding of glass and glazing would be great, but not essential.
• Strong understanding of production flow, quality control, and scheduling
• Experience overseeing office‑based functions such as processing, estimating, and customer service
• Confident managing multi‑disciplinary teams in a fast‑paced environment
• A structured, solutions‑focused approach with excellent communication skills

What We Offer

• Competitive salary and benefits, with excellent growth potential.
• A growing, well‑invested business with strong market demand
• The opportunity to shape and develop operational processes
• A supportive leadership team and a role with genuine influence