Operations Manager

Score Group; Brighouse; On-site; GBP 60,000 - 80,000; Full time

Job summary

Score Group is seeking an experienced Operations Manager to lead all operations and commercial activities across Brighouse, Hull and Ireland, ensuring safety, on-time delivery and quality for clients. The role requires a strong technical grounding in valves or industrial equipment and a proven track record in managing people, budgets, and client relationships in an engineering setting.

You will drive performance, profitability and continuous improvement while coordinating cross-functional teams

Qualifications

• Significant experience in an operations management role within a valve, manufacturing or engineering environment.
• Proven track record managing multi-site operations.
• Proven experience identifying and winning new business within valve, actuator, or industrial/engineering services sectors.
• Demonstrable P&L / budget ownership experience; able to target financial performance.

Responsibilities

• Ensure all work is conducted in accordance with policies and work instructions.
• Lead operations and commercial activities at Brighouse, Hull, and Ireland sites.
• Develop and deliver annual operations budget and monitor costs, margins and performance.
• Drive growth and new commercial opportunities to expand revenue and customer base.
• Drive continuous improvement to improve efficiency and profitability.
• Investigate and close-out customer complaints and implement preventative measures.
• Approve purchase orders, contract reviews, and invoices.
• Ensure HSE, quality and housekeeping standards are met.
• Organise weekly Production/Priority meetings to meet contractual targets.
• Represent operations at ELT level and contribute to wider strategy.
• Compile monthly financial performance reports.

Skills

Operations management

Multi-site leadership

P&L ownership

Stakeholder management

Budgeting

Travel willingness

Education

HNC/HND or Degree

Tools

ERP systems

Job description

We are looking for an experienced Operations Manager who will be responsible for all Operations and Commercial activities at our Brighouse and Hull facilities in England, and in Ireland.

Reporting into senior management, the Operations Manager will be responsible for the performance, efficiency, and profitability of the operation, ensuring work is delivered safely, on time, and to the high-quality standards our clients expect. This role is suited to someone with strong technical grounding in valves or industrial equipment, and a track record of managing people, budgets, and client relationships in an engineering environment.

Responsibilities

• Ensure all work is conducted in accordance with policies, procedures, and work instructions.
• Responsible for all Operations and Commercial activities at our Brighouse and Hull facilities in England, and in Ireland.
• Develop and deliver the annual operations budget, monitoring costs, margins, and financial performance against targets.
• Drive growth and business development across all areas and markets identifying and pursuing new commercial opportunities to expand the customer base and revenue.
• Drive continuous improvement initiatives and endeavor to improve efficiency and profitability throughout the facility.
• Responsible for the investigation and close-out of customer complaints or internal non-conformances, and the implementation of any preventative measures resulting from these investigations.
• Approve purchase orders, contract reviews, and invoices.
• Responsible for ensuring the Health, Safety, Environmental, Quality, and general housekeeping standards are adhered to.
• Ensure the appropriate team carries out weekly Production Meetings/Priority Meetings to ensure contractual target dates are being met and address any internal issues within production accordingly.
• Responsible for the organisation and support of all high-profile work scopes.
• Responsible for problem-solving on problematic or high-profile valves going through production, to ensure contractual delivery dates are achieved and wasted resources are minimised.
• Represent operations at senior management or leadership team level, contributing to wider business strategy and decision-making.
• Compile monthly financial performance reports
• Attend and participate in monthly ELT meetings.

Qualifications & Experience

• Significant experience in an operations management role within a valve, manufacturing or engineering environment
• Proven track record managing multi-site operations.
• Proven experience identifying and winning new business, ideally within the valve, actuator, or wider industrial/engineering services sector.
• Demonstrable P&L / budget ownership experience, with the ability to set and deliver against financial targets.
• Relevant engineering qualification (HNC/HND, Degree, or equivalent experience) desirable; mechanical or valve/actuator industry background advantageous.
• Experience in a senior leadership or Executive Leadership Team capacity preferred.
• Full UK driving licence and willingness to travel regularly between Brighouse, Hull, and Ireland sites, with occasional remote site visits as required.
• Strong leadership and people management skills.
• Commercially driven, with a genuine appetite for identifying and pursuing growth opportunities.
• Strong networking and relationship building skills, able to represent the business credibly with new and existing clients.
• Commercially astute, with the ability to balance operational delivery against profitability and growth targets.
• Excellent problem-solving skills, particularly under pressure with high profile or time-critical work scopes.
• Strong communicator, comfortable interfacing with clients, senior stakeholders, and cross-functional teams.
• Highly organised, with the ability to manage multiple sites, priorities, and competing deadlines simultaneously.
• A hands-on, proactive approach to continuous improvement and operational efficiency.
• Sound judgement and decision-making ability, particularly when representing the business at ELT level.
• Resilient and adaptable, able to travel across sites and respond to evolving operational demands.

Opportunity for all

We welcome applications from all and appoint based on merit. We’re committed to promoting diversity and inclusion throughout our organisation and remain committed to developing an open-minded, global culture.