Operations Learning & Development Assistant

Bristow and Sutor Group; Redditch; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a Training Coordinator to enhance the capabilities of their operational teams. This role involves designing and delivering engaging training programs, both in-person and online, to ensure all staff are well-equipped to meet company standards. With a commitment to employee development, the company offers a supportive environment where your contributions will be valued. Join a team that prioritizes meaningful work and career growth, while enjoying a competitive salary and comprehensive benefits package.

Benefits

Company pension plan

Company Life Assurance Plan

28 days paid annual leave

Opportunities for training and career development

Qualifications

• Experience in designing and delivering training programs.
• Strong communication skills for face-to-face and online sessions.

Responsibilities

• Design and deliver training programs for internal and external needs.
• Assist with recruitment and onboarding of new employees.

Skills

Training Program Design

Public Speaking

Onboarding Processes

Quality Assessment

Education

Relevant Training Qualification

Tools

ISO Quality Management System

Job description

Company Description

About Bristow and Sutor

Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years’ supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where everyone has the opportunity to do meaningful work and be both recognised and rewarded for their effortsRole Purpose

To support the recruitment, onboarding and ongoing capability of the BSG Operation teams and the delivery of client training

Responsibilities

Input into the design, delivery and evaluation of training programmes and procedures for both internal & external training requirements

Delivery of face to face and online training sessions, including mandatory and annual learning

Development of training materials

Assisting with the recruitment, onboarding, induction and certification of new recruits

Undertake regular employee quality assessments in line with requirements to identify training needs

Assist with the development and delivery of client training

Maintain an up to date knowledge of all relevant Company / Client policies and procedures, and relevant Regulations

Maintain and update training records and procedures in line with company, certification and legislative requirements

Provide support with ISO QMS, conduct internal audits, and support external audits

Provide reports and insight as required

Any other duties within the scope of the job purpose

Benefits:

What’s in it for you?

• Basic Salary of £24,500 pa
• Company pension plan
• Company Life Assurance Plan
• 28 days paid annual leave
• Opportunities for future training and career development

Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.

#INDHP