Operations Learning & Development Assistant

TN United Kingdom; Redditch; On-site; GBP 24,000 - 29,000; Full time

Job summary

An established industry player is seeking an Operations Learning & Development Assistant to enhance the recruitment and training processes within their organization. This role involves designing training programs, delivering sessions, and ensuring compliance with company standards. With a commitment to employee growth and development, this position offers a competitive salary, a supportive work environment, and opportunities for career advancement. If you're passionate about fostering talent and improving operational capabilities, this is the perfect opportunity for you.

Benefits

Company Pension Plan

Life Assurance Plan

28 Days Paid Annual Leave

Opportunities for Training and Career Development

Qualifications

• Support recruitment and onboarding processes effectively.
• Assist in the design and delivery of training programs.

Responsibilities

• Deliver face-to-face and online training sessions.
• Maintain and update training records and procedures.
• Conduct internal audits and support ISO QMS.

Skills

Training Program Design

Onboarding

Employee Quality Assessments

ISO QMS Support

Education

Relevant Training or Certification

Job description

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Operations Learning & Development Assistant, Redditch

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Client:

Bristow and Sutor Group

Location:

Redditch, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b50dbc7422b7

Job Views:

3

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Company Description

About Bristow and Sutor

Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years, supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people across the UK. We are committed to building a culture where everyone has the opportunity to do meaningful work and be recognized and rewarded for their efforts.

Role Purpose

To support the recruitment, onboarding, and ongoing capability of the BSG Operation teams and the delivery of client training.

Responsibilities

• Input into the design, delivery, and evaluation of training programmes and procedures for both internal & external training requirements.
• Deliver face-to-face and online training sessions, including mandatory and annual learning.
• Develop training materials.
• Assist with recruitment, onboarding, induction, and certification of new recruits.
• Undertake regular employee quality assessments to identify training needs.
• Assist with the development and delivery of client training.
• Maintain up-to-date knowledge of all relevant company/client policies, procedures, and regulations.
• Maintain and update training records and procedures in line with company, certification, and legislative requirements.
• Support ISO QMS, conduct internal audits, and assist with external audits.
• Provide reports and insights as required.
• Perform any other duties within the scope of the job purpose.

What's in it for you?

• Basic Salary of £24,500 per annum
• Company pension plan
• Company Life Assurance Plan
• 28 days paid annual leave
• Opportunities for future training and career development

Bristow and Sutor Group is an equal opportunities employer. We promote a culture where diversity is valued, respected, and built upon. We attract and retain a workforce based on merit and ability, reflecting the communities we serve.