Operations Leader - Luxury Oban Hotel (Subsidised Housing)

Perle Hotels Limited; Oban; On-site; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Subsidised accommodation

28 days annual leave

Time Off In Lieu

Swim & gym membership

Staff discounts

Career development

Coastal location

GM pathway

Job summary

Perle Oban Hotel in Oban seeks an experienced Operations Manager to lead day-to-day hotel operations, drive guest satisfaction and commercial success, and guide a leadership team across multiple departments.

You'll report to the General Manager, develop managers, monitor KPIs and budget, uphold high standards, and ensure exceptional hospitality in a luxury waterfront setting on Scotland's west coast.

Qualifications

• Proven experience within a hotel leadership role.
• Experience managing multiple operational departments.
• Strong people management and coaching skills.
• Commercial awareness and budgeting knowledge.
• Excellent communication and organisational skills.
• A hands-on leadership style and willingness to lead from the front.

Responsibilities

• Oversee daily hotel operations and drive guest satisfaction.
• Develop and support departmental managers to achieve targets.
• Drive efficiency while maintaining service quality and standards.
• Maintain standards across bedrooms, public areas and facilities.

Skills

Hotel leadership

Multi-department management

People coaching

Commercial awareness

Guest service focus

Communication skills

Organisational skills

Hands-on leadership

Job description

Perle Oban Hotel in Oban seeks an experienced Operations Manager to lead day-to-day hotel operations, drive guest satisfaction and commercial success, and guide a leadership team across multiple departments.

You'll report to the General Manager, develop managers, monitor KPIs and budget, uphold high standards, and ensure exceptional hospitality in a luxury waterfront setting on Scotland's west coast.