Operations Leader for Charity Impact & Compliance

Grapevine Coventry and Warwickshire; Coventry; Hybrid; GBP 32,000 - 48,000; Full time

Benefits offered by this job

25 days annual leave

8% pension (non-contributory)

Flexible working arrangements

Employee Assistance Programme

Learning culture with autonomy and支持

Leadership input in operations

Job summary

Grapevine Coventry and Warwickshire is seeking a Senior Operations Officer to keep operations compliant and people-centered. You’ll handle risk assessments, DBS checks, onboarding, and supplier negotiations while ensuring the Board can focus on strategy.

You’ll be the first point of contact for clients, coordinate governance activities, and drive continuous improvement with a proactive, compassionate approach. Flexible working and growth are offered.

Qualifications

• Experience with HR systems, DBS processes, or recruitment support.
• Familiarity with charity governance and Board support.
• Knowledge of facilities management, including building safety and maintenance coordination.
• Understanding of health and safety regulations and risk assessment processes.

Responsibilities

• Conduct risk assessments and manage health and safety compliance.
• Support HR onboarding and DBS checks, and coordinate team events.
• Answer calls empathetically and direct clients to appropriate services.
• Coordinate Board meetings and provide liaison support for trustees.
• Review internal processes and explore AI/automation opportunities, negotiating contracts to stretch resources.
• Coordinate facilities maintenance, post, emails, building access and other essential logistics.

Skills

Attention to detail

Strong IT skills

Excellent communication

Independent working

Problem-solving

Organisational skills

Tools

HR software

DBS processing systems

Governance tools

Job description

Grapevine Coventry and Warwickshire is seeking a Senior Operations Officer to keep operations compliant and people-centered. You’ll handle risk assessments, DBS checks, onboarding, and supplier negotiations while ensuring the Board can focus on strategy.

You’ll be the first point of contact for clients, coordinate governance activities, and drive continuous improvement with a proactive, compassionate approach. Flexible working and growth are offered.