Operations Leader: Automotive Services & KPI Excellence

PrixCar Services; Netley; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Inclusive team environment

Leadership training

Partner discounts

Wellness program

Job summary

PrixCar Services in Netley (SAPOL site) is seeking an experienced Operations Manager to lead and optimise day-to-day operations, ensuring delivery of contractual KPI’s while maintaining a safe, compliant environment.

You will drive improvements across production, yard services, labour planning, quality systems, and cost control, build high-performing teams, and nurture a culture of service excellence and continuous improvement.

Qualifications

• Minimum 3 years in an Operations Manager role or similar.
• Inspirational leader with a passion for effective processing operations, HSEQ & service delivery.
• Engage with team at all levels to achieve KPIs and efficiencies.
• Experience in automotive industry with technical acumen is highly regarded.
• Solution-focused approach with a proven track record in operational performance and people management.
• Respectful and professional with strong values in everything you do.

Responsibilities

• Organising planning, leading and control of all production and yard services to meet customer needs and labour requirements.
• Coordinate all aspects of the SAPOL account to ensure revenue capture and expense control.
• Manage contract terms, conditions and KPI performance.
• Develop SAPOL account and personnel in line with company strategy.
• Identify and implement changes to raise safety, service and performance standards.
• Manage labour efficiency, utilisation, costs and containment to budget.
• Oversee site administration, production and sub-contractor functions.
• Coordinate calibration records and arrange re-testing/calibration as required.
• Supervise parts store operations to maintain stock levels and quarantine defective parts.
• Ensure Prixcar Quality System and total quality management are understood and applied.
• Promote a culture of continuous service improvement and quality principles.
• Support quality audits and incident investigations with corrective actions where needed.
• Promote a safe and healthy working environment.

Skills

Operations management

Leadership

KPIs & efficiencies

People management

Job description

PrixCar Services in Netley (SAPOL site) is seeking an experienced Operations Manager to lead and optimise day-to-day operations, ensuring delivery of contractual KPI’s while maintaining a safe, compliant environment.

You will drive improvements across production, yard services, labour planning, quality systems, and cost control, build high-performing teams, and nurture a culture of service excellence and continuous improvement.