Operations Lead: Retail Excellence & Team Growth

ALO YOGA; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

ALO YOGA is seeking an Operations Lead in the United Kingdom to drive profitability and efficiency in store operations. You will lead inventory control, partner with the Operations & Visual Manager, and coach staff to deliver exceptional guest experiences.

You will manage key operational functions, maintain visual standards, and ensure a safe, efficient environment while leveraging metrics to guide business decisions and plan for peak seasons.

Qualifications

• Client-centric sales experience.
• Proven leadership capabilities.
• Feedback-oriented and receptive to improvement.
• Self-motivated with desire to achieve results.
• Excellent interpersonal and written communication skills.
• Aligns with ALO's Guiding Principles.
• Ability to lift up to 50 pounds.
• Proof of right to live and work in the UK.

Responsibilities

• Lead and execute inventory management to maximize accuracy and reduce shrink.
• Investigate inventory issues with the General Manager to improve processes or systems.
• Oversee shipment, receiving, processing, replenishment, floor set updates and supply management.
• Maintain strong visual standards on the sales floor.
• Support safe work environment and stockroom standards.

Skills

Leadership

People management

Communication

Customer focus

Team development

Job description

ALO YOGA is seeking an Operations Lead in the United Kingdom to drive profitability and efficiency in store operations. You will lead inventory control, partner with the Operations & Visual Manager, and coach staff to deliver exceptional guest experiences.

You will manage key operational functions, maintain visual standards, and ensure a safe, efficient environment while leveraging metrics to guide business decisions and plan for peak seasons.