Operations Lead — Ownership, Coordination & Growth

Talent Finder; Sherborne; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

31 days annual leave

Employee discount

Supportive family-run environment

Job summary

Talent Finder in Sherborne seeks an organised Operations Manager to coordinate daily office administration, customer service and delivery coordination, working with the directors and Transport Manager to keep operations running smoothly. This hands-on role combines office management, operational coordination and problem-solving.

You will help organise customer orders and delivery schedules, manage priorities, and support colleagues while learning the products and systems.

Qualifications

• Demonstrable experience in office administration and coordinating day-to-day work.
• Leadership or management experience from any sector.
• Strong organisational skills and the ability to manage competing priorities.
• Clear, confident communication with directors, colleagues, drivers and customers.
• Ability to make sensible decisions within agreed authority.
• Practical approach to problem-solving and improving processes.
• Willingness to learn products, systems and wider operations.

Responsibilities

• Coordinate information, priorities and activities across the office, drivers and yard.
• Work with the Transport Manager to coordinate customer orders, delivery schedules and vehicle capacity.
• Maintain oversight of the delivery calendar with vehicle availability and scheduling requirements.
• Coordinate delivery dates and communicate options to customers and colleagues.
• Provide cover for phone sales and administrative duties while learning products, customers and systems.

Skills

Leadership

Organisational skills

Communication

Problem-solving

Decision making

Process improvement

Tools

Digital systems

Job description

Talent Finder in Sherborne seeks an organised Operations Manager to coordinate daily office administration, customer service and delivery coordination, working with the directors and Transport Manager to keep operations running smoothly. This hands-on role combines office management, operational coordination and problem-solving.

You will help organise customer orders and delivery schedules, manage priorities, and support colleagues while learning the products and systems.