Operations Lead: Office & Logistics

Cameron Clarke Associates t/a talent-finder; Sherborne; On-site; GBP 40,000 - 45,000; Full time

Job summary

Cameron Clarke Associates t/a talent-finder in Sherborne seeks an organised Operations Manager to coordinate daily office activities, oversee customer service and respond to enquiries, working closely with directors and the Transport Manager to keep operations running smoothly. The role is hands-on, combining office management with process improvement, delivery planning and staff support.

Initially no direct line management, with potential to take on greater responsibility as you develop an

Qualifications

• Experience in office administration and coordinating day-to-day work.
• Leadership or management experience.
• Strong organisational and prioritisation skills.
• Clear, confident communication with directors, colleagues and customers.
• Practical approach to problem-solving and improving processes.

Responsibilities

• Coordinate information, priorities and activities across the office, drivers and yard.
• Work with the Transport Manager to coordinate customer orders, delivery schedules and available vehicle capacity.
• Maintain oversight of the delivery calendar, considering vehicle availability and scheduling requirements.
• Coordinate suitable delivery dates and communicate options to customers and colleagues.
• Refer technical vehicle or delivery-access queries to the Transport Manager.
• Maintain accurate records, reliable processes and consistent customer service.
• Manage competing priorities and ensure important tasks are completed.
• Translate the directors' priorities into clear actions and keep them informed of operational issues.
• Provide continuity when the directors are unavailable or occupied elsewhere.
• Identify practical improvements to office procedures and communication between teams.
• Manage day-to-day office administration and customer enquiries.

Skills

Office administration

Leadership experience

Organisational skills

Communication

Decision making

Problem solving

Relationship building

Ownership of tasks

Integrity / judgement

Job description

Cameron Clarke Associates t/a talent-finder in Sherborne seeks an organised Operations Manager to coordinate daily office activities, oversee customer service and respond to enquiries, working closely with directors and the Transport Manager to keep operations running smoothly. The role is hands-on, combining office management with process improvement, delivery planning and staff support.

Initially no direct line management, with potential to take on greater responsibility as you develop an