Operations Lead for General and Colorectal Surgery

East Kent Hospitals University NHS Foundation Trust; Sevington; On-site; GBP 42,000 - 52,000; Full time

Job summary

East Kent Hospitals University NHS Foundation Trust is seeking a Deputy Operations Manager to support the General Surgery and Colorectal Directorate. You will work with the Operations Manager, clinical leads, and multidisciplinary teams to deliver safe, high-quality patient services and efficient pathways.

The role focuses on operational management of outpatient and inpatient pathways, performance monitoring, waiting list management, medical staffing coordination, and service improvement.

Qualifications

• NHS operational management experience.
• Excellent communication skills.
• Leadership experience in multidisciplinary teams.

Responsibilities

• Oversee operational management of outpatient and inpatient pathways.
• Monitor performance against targets and RTT standards.
• Manage waiting lists and clinic capacity.
• Coordinate medical staffing rotas, leave and service cover.
• Lead and support administrative and reception teams.
• Support service improvements and performance reporting.

Skills

Operational management

Leadership

Communication

Performance monitoring

Data analysis

Job description

East Kent Hospitals University NHS Foundation Trust is seeking a Deputy Operations Manager to support the General Surgery and Colorectal Directorate. You will work with the Operations Manager, clinical leads, and multidisciplinary teams to deliver safe, high-quality patient services and efficient pathways.

The role focuses on operational management of outpatient and inpatient pathways, performance monitoring, waiting list management, medical staffing coordination, and service improvement.