Operations Lead

Hedena Health Ltd; Oxford; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Away Day and staff outings

Healthy snacks and daily coffee

Staff parking

Job summary

Hedena Health Ltd in Oxford is seeking an ambitious Operations Lead to join our management team. You will work with the Clinical Contracts Manager and leadership to lead operational teams, drive service improvement, and support governance and patient services.

This role offers senior leadership progression, with NHS contracts and performance targets as a focus, and a friendly environment near a park with staff parking.

Qualifications

• Proven leadership of operational teams in a healthcare or NHS setting.
• Experience with governance, compliance, and patient services is beneficial.
• Able to drive service improvement and manage change initiatives.

Responsibilities

• Lead and develop operational teams
• Drive service improvement and quality
• Support governance, compliance and patient services
• Manage projects and change initiatives
• Help deliver key NHS contracts and performance targets
• Shape the future direction of the practice

Skills

People leadership

Operational leadership

Project management

Quality improvement

Job description

We're looking for an ambitious, motivated leader to join our management team as an Operations Lead., You'll work closely with the Clinical Contracts Manager and leadership team to:

• Lead and develop operational teams
• Drive service improvement and quality
• Support governance, compliance and patient services
• Manage projects and change initiatives
• Help deliver key NHS contracts and performance targets
• Shape the future direction of the practice
• This is an excellent opportunity for someone who is ready to move into a senior leadership role, whether you're currently a Deputy Practice Manager, Team Leader, Senior Administrator, Patient Services Lead, PCN Coordinator or similar. Primary Care or NHS experience would be a real advantage, but we welcome applications from candidates with transferable leadership and operational experience.
• A confident people leader
• Organised and solutions-focused
• Passionate about improving services
• Able to motivate and develop teams
• Ready for greater responsibility and career progression
• Keen to make a real difference to patients and staff
  We have a focus on staff wellbeing through initiatives such as an annual Away Day and Staff outings. Fresh fruit deliveries and homemade cakes and goodies are a staple in our staff room and morning coffee is in our sunny Quad! We are situated in an ideal location in Oxford right next to a large, beautiful Park and staff parking is available.