Operations Lead

EMJ; London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Bupa medical cashback

Aviva private medical insurance

25 days of holiday, increasing with service

Free breakfast and fresh fruit

Company clubs and gym lunch

Buddy program for new starters

Confidential support through medical plans

Buddy program for new starters

Confidential support through medical

Job summary

A leading healthcare support firm in London is looking for an Operations Lead to oversee event logistics and enhance team efficiency. The ideal candidate will be proactive, organised, and excel in building relationships across all levels. With responsibilities including managing complex logistics and supporting HR processes, this full-time role offers a unique opportunity to contribute significantly to the team. Enjoy benefits like private medical insurance and generous holiday leave.

Qualifications

• Proven ability to juggle multiple tasks and deliver high-quality work.
• Confidently build and maintain strong relationships across all levels.
• Effectively manage your time and consistently meet deadlines.
• Experience in coordinating events or managing complex travel logistics.
• Eager to contribute to a positive and efficient workplace.

Responsibilities

• Manage all aspects of employee attendance at events.
• Liaise with providers to enhance employee experiences.
• Assist with employee off-boarding and HR processes.
• Lead the Operations Executive to maintain an efficient workplace.
• Collaborate with the Process & Workflow Lead on compliance.
• Manage the company calendar and support senior leaders.
• Organise internal events ensuring seamless execution.

Skills

Proactive and highly organised

Excellent communicator and relationship builder

Autonomous and driven

Strong administrative background

Ready to make an impact

Tools

HiBob

Job description

Join to apply for the Operations Lead role at EMJ

Join to apply for the Operations Lead role at EMJ

This range is provided by EMJ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

EMJ is a values-driven company, first and foremost. We’re looking for ambitious individuals who take ownership of their professional growth. If you’re goal-oriented and driven to succeed, we’d love to hear from you. Read more about our values below.

The Opportunity

We’re seeking a proactive and energetic individual who excels in fast-paced environments and possesses a strong aptitude for meticulous organisation and logistical problem-solving. If you thrive on ensuring the smooth and efficient coordination of resources and information, and want to make a real impact by supporting our team's participation in key events, this is an excellent opportunity to grow with us.

What We Offer

• Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most.
• Start with 25 days of holiday, plus an extra day for each year of service (up to 30 days!).
• From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together.
• Enjoy free breakfast and fresh fruit to keep you energized.
• Get the chance to attend amazing events in the Wembley box!
• Take advantage of a 1.5-hour gym lunch and join company clubs, including running, football, board games, and chess.
• Our buddy program for new starters ensures you feel at home from day one.
• Access confidential support through our medical plans because your well-being matters.

Who you are:

• Proactive and highly organised: You're a go-getter with a proven ability to juggle multiple tasks and deliver high-quality work, consistently looking for 1% gains in efficiency.
• Excellent communicator and relationship builder: You confidently build and maintain strong relationships across all levels, from junior team members to senior leadership.
• Autonomous and driven: You thrive with autonomy, effectively managing your time and consistently meeting deadlines.
• Strong administrative background: You bring solid experience in coordinating events and/or managing complex travel logistics.
• Ready to make an impact: You're eager to contribute to a positive and efficient workplace, knowing your efforts have a direct impact on the team's success and overall purpose.

What you’ll do:

• Orchestrate seamless event and travel logistics: You'll manage all aspects of employee attendance at international and domestic events, from scheduling and travel to accommodation, ensuring a positive and efficient experience.
• Elevate our employee event experience: You will liaise with providers and conduct post-event briefings, directly impacting and improving our 'Congress Score'.
• Support key HR operational processes: You'll assist the Head of People with employee off-boarding, performance review management, and HR software (HiBob) maintenance, contributing to a smooth employee journey.
• Champion a high-performing office environment: You will lead the Operations Executive to ensure a fully functioning and efficient workplace, proactively identifying areas for 1% gains.
• Drive process excellence and compliance: You'll collaborate with the Process & Workflow Lead to maintain up-to-date processes and ensure company-wide adherence.
• Provide proactive support and drive efficiency: You will offer proactive assistance to employees and senior leaders, manage the company calendar, and champion initiatives that improve overall effectiveness.
• Facilitate smooth internal events: You will support the organisation of internal events, ensuring seamless execution.

Key Information

• Responsible for: Operations Executive
• Hours: 8.30am – 5pm, Mon-Fri
• Working pattern: Full time in office, due to the nature of the role
• Location: This role is based onsite in our London/Moorgate office

About EMJ

EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly, we equip our employees with all the skills, tools, and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.

At EMJ, we believe in...

• Entire buy-in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.
• Taking care of your own: We all need to be proactive and responsible for our actions. This will lead to an inspiring place to work that we are all proud of.
• Going the extra mile: Always give your best performance, this will create a team that is different from anything else, full of hard-working, gold medal winners.

Application process:

Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a video call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, General Business, and Human Resources

• Industries

  Book and Periodical Publishing

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