Operations & Fulfilment Team Lead – Weekdays (36h)

West Riding Recruitment; Batley; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

No weekends

Job summary

West Riding Recruitment in Batley is seeking an experienced Operations & Fulfilment Team Leader to run the warehouse and eCommerce operations, ensuring smooth stock flow from donations to retail and online orders.

This 36-hour week role, Monday–Friday, offers a 9-month fixed-term contract and the chance to lead a dedicated team within a charity, balancing purpose with professional achievement.

Qualifications

• Experience leading teams in warehouse, retail, logistics or fulfilment.
• Strong stock management and inventory control experience.
• Excellent organisational and planning skills.
• The confidence to make decisions and solve operational challenges.
• Strong communication and people management skills.
• Good IT skills, including Microsoft Office and stock management systems.
• A proactive mindset with a passion for continuous improvement.
• A genuine commitment to delivering exceptional customer service.

Responsibilities

• Lead, coach and motivate warehouse and fulfilment teams to deliver exceptional performance.
• Oversee goods-in, stock processing, inventory control, picking, packing and dispatch operations.
• Ensure online customer orders are fulfilled accurately and delivered on time.
• Plan workloads and allocate resources to maximise efficiency.
• Monitor stock accuracy and maintain high operational standards.
• Analyse performance and identify opportunities to improve productivity and service.
• Champion health and safety, ensuring a safe working environment for all.
• Recruit, train, mentor and develop team members.
• Work closely with colleagues across retail and eCommerce to deliver an outstanding customer experience.

Skills

Team leadership

People management

Planning

Communication

IT skills

Tools

WMS

Microsoft Office

Job description

West Riding Recruitment in Batley is seeking an experienced Operations & Fulfilment Team Leader to run the warehouse and eCommerce operations, ensuring smooth stock flow from donations to retail and online orders.

This 36-hour week role, Monday–Friday, offers a 9-month fixed-term contract and the chance to lead a dedicated team within a charity, balancing purpose with professional achievement.