Operations & Facilities Lead – Admin, IT & Onboarding

Point 13 Jobs; Eccles; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

28 days holiday rising to 30

Pension scheme 7% employer

Cycle to Work scheme

Staff development opportunities

Job summary

Salford CVS is hiring an Office and Facilities Manager to ensure smooth operation of premises, systems and services for staff, members and visitors. You will line-manage admin staff and a facilities worker, oversee room bookings, and coordinate IT and procurement tasks with the landlord and external providers.

The role requires strong organisational and people management skills, experience with Microsoft 365, and a solid understanding of data protection and health and safety.

Qualifications

• Excellent organisational skills with the ability to handle competing priorities and meet deadlines.
• Strong IT skills including Microsoft 365 and external IT provider liaison.
• Excellent written and verbal communication; ability to write clear policies and procedures.
• Ability to maintain accurate records including asset registers, licences and renewals.
• Ability to take minutes for formal meetings.
• Knowledge of UK GDPR and ICO requirements; handling data enquiries and breaches.
• Experience of managing and motivating paid staff.
• Experience of health and safety in an office/premises setting, including risk assessments.
• Experience of delivering high-quality customer service.

Responsibilities

• Manage admin staff to support programmes and external meetings/events.
• Provide hands-on administration and cover when needed.
• Oversee repairs and maintenance via landlord with minimal disruption.
• Line manage three admin staff and a part-time facilities worker, ensuring work plans.
• Develop and manage a room booking system for main office and event space.
• Manage equipment contracts and renewals for value and procurement policies.
• Procure office equipment, stationery, cleaning and refreshments.
• Act as main IT contact with external provider and HR/OD to manage staff access.
• Order and allocate equipment ensuring value for money and policy compliance.

Skills

Organisational skills

Microsoft 365

Written and verbal communication

Record keeping

Minutes taking

Data protection & ICO knowledge

Staff management

Health and safety in office

Customer service

Tools

Microsoft 365

Job description

Salford CVS is hiring an Office and Facilities Manager to ensure smooth operation of premises, systems and services for staff, members and visitors. You will line-manage admin staff and a facilities worker, oversee room bookings, and coordinate IT and procurement tasks with the landlord and external providers.

The role requires strong organisational and people management skills, experience with Microsoft 365, and a solid understanding of data protection and health and safety.